Note: The job is a remote job and is open to candidates in USA. The Sparkery is a digital consultancy and advertising agency based in the Wasatch mountains of Utah. They are looking for a strong communicator to join their Client Service team as an Account Coordinator, supporting various internal and client projects while gaining knowledge in marketing and project management.
Responsibilities
- Entry-level work in client service and project management with the support of more senior team members
- Take clear and actionable meeting notes and circulate to relevant team members
- Track and follow-up with internal team members on action items
- Assist Project Management with generating project timelines and burn reports
- Support Account Service staff with scheduling client calls and PM with scheduling internal calls
- Work with the Project Management team to support complex projects, managing project management tools, tasks, schedules, project communication and plans
- Support leadership in managing agency website and social media (blog post, social posts)
- Support leadership with organizational and operations support
- Setting a high bar for quality, attention to details and flawless execution
- Be a team player by upholding the agency’s high standards both internally and with clients
- Collaborate with team to streamline internal processes as needed
- Support the New Business team: gather and organize content for Proposals, RFI/RFPs, client research, internal CRM management, etc
- Support agency Partners in completing tasks as needed For example, researching a category of technology tools for clients, identifying agency competitors, developing internal social media marketing plans, etc
Skills
- Excellent interpersonal skills both in person, by phone and over email with high integrity. Comfortable with clients and presents as highly professional
- Strong organizational skills and the ability to work independently, plan workloads, and deliver on commitments
- Love of learning new things, including a demonstrated ability to pick up and understand business and technical subject matters quickly
- Self-starter who is comfortable working in a fast-paced environment
- Innovative, bring new ideas, and provide fresh perspectives on current processes
- Very detail oriented and deeply organized
- Ability to manage multiple work assignments with a variety of internal components and requirements
- Experience with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook)
- Solution-oriented, is able to come up with solutions to uncommon problems
- Bachelor's Degree preferred but not required
- Experience with project management and finance tools
- Experience with HubSpot, Marketo
- Experience with Slack, WordPress, social media, and Asana a plus
Benefits
- Medical, Dental, Vision, 401k with a match, 529 College Savings, FSA Accounts
- 12 paid holidays (1 floating), bereavement leave, jury duty, and accrued Paid Time Off (PTO) that can be used as sick or vacation.
Company Overview