Note: The job is a remote job and is open to candidates in USA. Second Front Systems is hiring a Revenue Operations Analyst to support forecasting, pipeline reporting, deal desk, sales compensation, and Salesforce data quality. The role helps maintain accurate revenue data and reporting, improve processes and systems, and provide insights to Sales, Finance, and leadership.
Responsibilities
- Keep pipeline data clean and trustworthy. Catch missing fields, stale opportunities and stage errors in Salesforce across commercial, federal, and international business units
- Build and maintain reporting. Create and own Salesforce reports and dashboards for pipeline, bookings, win rates, sales cycle length, renewals and retention, so Sales, Finance and leadership all work from the same numbers
- Support the forecast cadence. Prepare weekly forecast and pipeline review materials, track changes week over week, and flag deals at risk of slipping or being lost
- Turn data into insight. Answer ad hoc questions from Sales and leadership, dig into trends and anomalies, and turn findings into clear, concise recommendations
- Support deal desk and quote-to-cash. Review quotes and deal structures in DealHub and Salesforce for pricing accuracy, approvals and contract terms, and help keep deals moving quickly
- Conduct sales compensation. Support quota tracking, crediting and monthly commission calculations, reconcile payouts with Finance, and answer rep questions quickly and accurately
- Improve processes and systems. Document RevOps processes and definitions, find manual work to automate, and help roll out Salesforce improvements with our Senior Salesforce Solutions Architect
- Support planning and enablement. Help with territory, capacity and quota analysis during annual planning, and help train GTM teams on tools, fields and process changes
Skills
- 2–4 years of experience in Revenue Operations, Sales Operations, Business Operations, FP&A or a similar analytical role, ideally at a B2B software company
- Advanced Excel or Google Sheets skills, including lookups, pivot tables and building clean, reusable models
- Comfort working with Sales, Finance and Customer Success teams, and handling multiple requests with competing deadlines
- Curiosity and a builder mindset: you ask why the numbers look the way they do, and you look for ways to make the process better
- Hands-on Salesforce experience, including building reports and dashboards, working with opportunity data and understanding how objects and fields fit together
- Comfort with ambiguity in a fast-growing company, and an appetite to learn and take on more ownership over time
- Salesforce Administrator certification(s) (Advanced Administrator, Platform App Builder, Business Analyst, and/or Sales Cloud Consultant a plus)
- Experience with DealHub or another CPQ tool, and with quote-to-cash workflows
- Exposure to sales compensation administration
- Working knowledge of SQL or a BI tool such as Tableau, Looker or Power BI
- Experience in GovTech, defense or public-sector software, including familiarity with federal contract vehicles and government fiscal cycles
Benefits
- Potential eligibility for equity awards
- Discretionary bonuses
- Direct mentorship
- Room to grow and more ownership as the team scales
- Remote work
Company Overview