Note: The job is a remote job and is open to candidates in USA. Advocate Health is a nonprofit, integrated health system providing healthcare services across multiple regions. The Revenue Cycle Partnership Program Manager oversees the implementation lifecycle of revenue cycle functions for strategic partnerships, manages inquiries and escalations, assesses workflows, and coordinates risk resolution, training, and support needs.
Responsibilities
- Responsible for overall management of the life cycle implementation of revenue cycle functions for the strategic partnership, including ensuring milestone completion for readiness, workflow analysis, testing, training, go-live, and transition to post-live support
- Serves as the single point of contact for all revenue cycle inquiries or escalations from assigned partnerships
- Ensures that all risks/issues are identified and resolved or escalated for each assigned partnership
- Conducts needs assessment and gap analysis of current and future state workflows
- Collaborates with Revenue Cycle Informatics team regarding training or increased support needs for each assigned partnership
- Identifies and coordinates support needs for assigned partnerships
Skills
- • None required
- • Bachelor's degree
- • Typically requires 5 years of experience in healthcare revenue cycle operations that includes experience in implementing successful initiatives and business processes throughout a variety of healthcare operational settings
- • Broad knowledge and competency of revenue cycle metrics utilized to measure quality and processes
- • Workflow knowledge in revenue cycle settings
- • Proven skills in working effectively with multiple departments and matrix organizational structures. Excellent communication, interpersonal, and negotiating skills to influence and develop others to move towards common goals and outcomes
- • Possesses and applies knowledge of key technology solutions, business drivers, and the factors that maximize area performance
- • Ability to independently manage a varied workload of strategic initiatives with multiple priorities
- • Demonstrated experience with integrating regulatory compliance requirements
- • Proficient in MS office suite of products
- • Occasional on-site support
- • This position requires travel, therefore, will be exposed to weather and road conditions
- • Operates all equipment necessary to perform the job
- • Exposed to a normal office environment
Benefits
- Remote work arrangement
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Company Overview