Note: The job is a remote job and is open to candidates in USA. Acro HR Solutions is seeking a Retail Project Manager to coordinate PMO activities across technology, procurement, finance, deployment partners, and workstream leads. The role will manage integrated planning, governance forums, risks, dependencies, status reporting, and retail delivery activities involving store technology, billing, CRM, and pilot support.
Responsibilities
- Own day-to-day PMO coordination across Tech, Procurement, Finance, deployment partners and workstream leads
- Build and maintain the integrated plan, RAID, actions, dependencies, status updates and governance cadence
- Run key forums including weekly leadership calls, roadblock reviews, governance calls and workstream check-ins
- Drive follow-through with workstream leads so actions, decisions and risks are clearly captured, owned and closed
- Support O&G retail delivery needs, including site rollout readiness, POS/store technology dependencies, customer billing process, Sales/CRM updates and pilot support
Skills
- 7+ years' experience in program/PMO delivery for complex technology, retail, transformation or O&G downstream programs
- Strong understanding of project planning, RAID management, governance, status reporting and dependency tracking
- Comfortable working across Tech, Product, Finance, Procurement, Operations, AR/Billing and external deployment partners
- Able to operate across UK/US/India time zones, with enough overlap to chase actions and support live decisions
- Structured planning: can build a practical end-to-end plan and keep workstreams aligned on milestones, risks and owners
- Action orientation: comfortable chasing people firmly but constructively until actions are closed
- Clear communication: can create one transparent program view for leadership, Tech, Finance and business stakeholders
- Strong coordination: can connect store technology, deployment, procurement, funding, billing and pilot activities without dropping details
- Comfort with ambiguity: can bring structure where ownership is unclear and escalate early when progress or accountability slip
- Education: Require a bachelor's degree, ideally in Program Management
- Salesforce/CRM/billing process experience is helpful, but not mandatory if the person can quickly learn operational workflows
Company Overview