Note: The job is a remote job and is open to candidates in USA. Candid is a healthcare company combining clinical expertise with telehealth technology to make oral health more affordable and accessible. The Remote Account Manager will grow CandidPro clear aligner case volume by developing dental-practice relationships, increasing case submissions, and supporting providers through onboarding, training, and strategic guidance. The role is also responsible for meeting sales quotas, managing account pipelines, analyzing account data, and contributing to revenue growth.
Responsibilities
- Act as a consultative partner, training and supporting practices to optimize workflows and increase aligner adoption
- Exercise independent judgment to tailor engagement strategies and business plans for each practice, based on a deep understanding of the account’s operational needs, growth potential, and long-term goals
- Build strong, trust-based relationships with providers and their teams to influence behavior and drive long-term success
- Collaborate with cross-functional teams to deliver timely, responsive solutions to customer needs and inquiries
- Work with marketing to launch targeted campaigns and educational programs that activate accounts and grow case volume
- Make autonomous decisions on prioritization of account initiatives, resource allocation, and the customization of practice support to maximize ROI and partnership success
- Diligently maintain an organized pipeline and performance tracking via Salesforce, ensuring visibility into key metrics and behaviors
- Analyze complex account data and trends to make high-level recommendations that directly impact revenue, customer success, and brand reputation
- Stay current on product and industry trends to confidently position CandidPro in clinical and business conversations
- Attend select events or conferences (up to 10% travel) to strengthen account relationships and represent the CandidPro brand
Skills
- 2+ years of sales or account management experience (experience in the dental or healthcare industry preferred)
- Bachelor's degree in business, marketing, or a related field—or equivalent industry experience
- Strong verbal and written communication skills with a high level of professionalism
- Confident presenter and educator, comfortable leading virtual and live trainings
- Experience using CRM platforms to manage accounts and sales pipelines (Salesforce experience preferred)
- Ability to work independently, prioritize effectively, and manage multiple relationships remotely
- A strong customer-first mindset and passion for improving oral health outcomes through innovation
- This is a fully remote position. We will accept candidates in any location within the United States
Benefits
- Stock option plan to give our employees a direct stake in Candid’s success
- Unlimited PTO to give our employees a little extra R&R when they need it
- Work from home stipend
- Comprehensive health coverage (medical, dental, vision) and generous parental leave
- Significant discount on our customized treatment plans and aligners
- This is a fully remote position
Company Overview