Note: The job is a remote job and is open to candidates in USA. Trenkle Agency is seeking a friendly, motivated Remote Customer Support Specialist to support clients throughout the life insurance process. The role involves communicating with clients, answering questions, guiding them through next steps, following up with leads and existing clients, and maintaining organized client information.
Responsibilities
- Communicate with clients by phone, text, and email
- Answer questions and help guide clients through life insurance next steps
- Follow up with leads and existing clients
- Keep client information organized and up to date
- Participate in training, coaching, and team meetings
Skills
- Strong communication and customer service skills
- Organized, dependable, and coachable
- Comfortable working independently in a remote setting
- Sales, hospitality, insurance, or customer service experience is helpful but not required
Benefits
- Remote, flexible schedule
- Warm leads provided — no cold calling
- Training, mentorship, and life insurance licensing support
- Performance-based commission income with daily payouts
- Advancement opportunities for motivated individuals
Company Overview