Note: The job is a remote job and is open to candidates in USA. Scissero is an AI-enhanced legal services company built for financial institutions, combining expert legal support with intelligent automation. The Principal Legal Associate will lead legal delivery and client relationships for complex private equity, M&A, and financing transactions, while supervising legal teams, managing accounts, and helping improve AI-enabled legal technology.
Responsibilities
- Lead day-to-day delivery for your allocated client group, ensuring high-quality legal services, strong client experience, deadline compliance, and consistent execution
- Draft, review, negotiate, and oversee complex NDAs and ancillary transaction documents across private equity, M&A, and financing transactions
- Act as the senior point of escalation for difficult legal, commercial, client, counterparty, or workflow issues, identifying, challenging, and formulating high-quality solutions
- Oversee and review the work product of junior, specialist, and senior team members, ensuring quality, consistency, legal substance, and readiness for client distribution
- Lead, sign off, review, and refine client playbooks, templates, and precedents, ensuring consistency with internal guidelines, format, and structure
- Serve as the day-to-day account lead and ultimate “responsible person” for allocated clients, owning the overall health of each account
- Be available and on call to clients, hosting regular check-ins, negotiation calls, and quarterly business reviews (QBRs) to assess platform usage, service performance, and account direction
- Track customer health across allocated accounts, proactively identifying risks to satisfaction, retention, or renewal and acting early to address them
- Take ownership of client complaints and issues end-to-end, drafting competent responses and driving them through to resolution
- Support customer outreach and account growth, identifying opportunities to expand or deepen relationships — including onboarding additional document types, new workflows, or changes to scope — in partnership with the Account Manager
- Provide coaching, feedback, mentoring, and training to team members, identifying development needs and designing and delivering targeted training
- Monitor capacity, workload distribution, SLA performance, and service quality across your allocated group, escalating resourcing or performance issues as appropriate
- Contribute to hiring, interviewing, onboarding, performance calibration, and progression discussions
- Identify opportunities to improve service delivery, legal technology adoption, workflow design, and managed services scalability
- Contribute to the continuous improvement of internal processes and delivery of workflows
- Lead by example in the effective use of our proprietary AI tools across your allocated client group, modelling best practice for the team
- Ensure team members use the tools consistently and appropriately across document review, playbook application, deviation identification, and quality control
- Maintain full oversight of legal output, ensuring technology-assisted work is reviewed, validated, and aligned with client-approved positions
- Provide structured feedback to product and engineering teams to support ongoing platform improvement
- Work within an AI-native legal delivery model that combines legal expertise with technology
Skills
- We are looking for a qualified U.S. Attorney to fill this position
- * 3 + years PQE - must be a qualified U.S. Attorney
- * Law degree (LLB or equivalent)
- * Proven experience drafting, reviewing, and negotiating core transactional or commercial documents, including confidentiality agreements, engagement letters, and release letters
- * Demonstrable client-facing experience, including direct ownership of client relationships, client calls, and handling client issues or complaints
- * Demonstrable experience supervising, mentoring, or indirectly managing legal team members and reviewing their work product
- * A genuine blend of legal and commercial capability — technically strong in the practice of law and commercially astute in the management of client relationships
- * Excellent written and spoken English, including the ability to explain legal concepts clearly to lawyers, non-lawyers, clients, and senior stakeholders
- * Strong attention to detail and commitment to producing consistently high-quality work
- * Experience working with private equity, asset management, hedge fund, or other alternative asset manager clients
- * Account management or customer success experience, including tracking account health and running client review meetings such as QBRs
- * Experience at legal tech, law firms, ALSPs, Big 4 legal teams, or in-house legal departments
- * Experience working with structured playbooks or standardised legal frameworks
- * Experience in a venture-backed technology scale-up environment
- * Experience working with private equity, asset management, hedge fund, or other alternative asset manager clients
- * Account management or customer success experience, including tracking account health and running client review meetings such as QBRs
- * Experience at legal tech, law firms, ALSPs, Big 4 legal teams, or in-house legal departments
- * Experience working with structured playbooks or standardised legal frameworks
- * Experience in a venture-backed technology scale-up environment
Benefits
- Hybrid and remote working options, with the ability to work from other countries (upon request)
- Paid Sick Leave days per year to recover or care for family.
- Confidential Support: Employee Assistance Programme (EAP) offering mental health and wellbeing support.
- Professional Development: 7 days per year of paid study leave annually for exams and structured learning.
- Annual Bonus: Discretionary and performance-based.
- Generous Paid Time Off: Annual leave + bank holidays
Company Overview