Note: The job is a remote job and is open to candidates in USA. MCI is a tech-enabled business services company delivering customer experience, business process outsourcing, and cloud technology solutions. The company is seeking Remote Call Center Sales Representatives to make outbound calls, sell products and services, achieve sales targets, maintain product knowledge, document customer interactions, and provide market feedback.
Responsibilities
- Make outbound calls to prospective customers and follow up on leads
- Present and sell company products and services to new and existing customers
- Achieve daily, weekly, and monthly sales targets
- Maintain a high level of product knowledge to effectively address customer needs
- Record all sales activities and customer interactions in the CRM system
- Provide feedback to management on customer trends and market conditions
Skills
- Must be 18 years or older
- High School Diploma/GED
- 1-2 years of sales experience, preferably in a call center or remote setting
- Strong persuasive and negotiation skills
- Self-motivated with a results-oriented mindset
- Excellent communication and interpersonal abilities
Benefits
- Remote work arrangement
- Bonus
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Full-time employees are eligible for supplemental health coverage through Blue Cross.
- Life insurance options
- Accident and critical illness insurance
- Significant advancement opportunities through internal promotions
- Paid training
- A team-oriented culture that fosters collaboration and engagement
- Casual dress code
Company Overview