Note: The job is a remote job and is open to candidates in USA. MCI is a tech-enabled business services company delivering customer experience, business process outsourcing, and cloud technology solutions. The Remote Call Center Sales Representative will make outbound calls, sell products and services, meet sales targets, maintain product knowledge, document customer interactions in the CRM system, and provide market feedback to management.
Responsibilities
- Make outbound calls to prospective customers and follow up on leads
- Present and sell company products and services to new and existing customers
- Achieve daily, weekly, and monthly sales targets
- Maintain a high level of product knowledge to effectively address customer needs
- Record all sales activities and customer interactions in the CRM system
- Provide feedback to management on customer trends and market conditions
Skills
- Must be 18 years or older
- High School Diploma/GED
- Strong persuasive and negotiation skills
- Self-motivated with a results-oriented mindset
- Excellent communication and interpersonal abilities
- Must be authorized to work in the country where the job is based
- 1-2 years of sales experience, preferably in a call center or remote setting
Benefits
- Bonus
- Paid time off (PTO) and paid holidays
- Full-time employees are eligible for supplemental health coverage through Blue Cross
- Life insurance options
- Accident and critical illness insurance
- Internal promotions and significant advancement opportunities
- Paid training
- Team-oriented culture that fosters collaboration and engagement
- Casual dress code
- Remote work-at-home arrangement
Company Overview