Note: The job is a remote job and is open to candidates in USA. Slate is building safe, reliable, customizable vehicles in the USA. The Regional Partner Operations Specialist will manage relationships with Vehicle Delivery Partners, supporting their onboarding, performance, invoicing, inventory reporting, repairs, and ongoing operational improvement while coordinating with internal teams to meet customer expectations.
Responsibilities
- Be the face of Slate to our Delivery Partners
- Act as the main point of contact (POC) between our Delivery Partners and Slate’s internal cross functional teams, assisting with vehicle and delivery issues and driving the decision-making process to improve delivery effectiveness
- Develop and monitor performance metrics of our Delivery Partners, proactively addressing issues to optimize operations and achieve cost effective solutions while maintaining high levels of service for our customers
- Validate and approve our Delivery Partners’ monthly invoices against our internal records of work completed through thorough tracking and analytical review
- Track monthly actual costs vs plan and make suggestions for improvements to our planning process and other processes to reduce costs
- Implement and execute a vehicle and material inventory reporting and cycle counting program with our Delivery Partners intended to maintain extremely high inventory accuracy
- Assist our Delivery Partners when there are needed repairs to vehicles prior to delivery to customers
Skills
- 2+ years of experience in vehicle delivery and/or automotive distribution, preferably directly working with OEMs or Dealers
- Proven track-record overseeing relationships with third party service providers with strong analytical and communication skills
- Strong problem solving capabilities, with attention to detail
- Comfortable in start-up environments
- A proactive, “one company” teammate with a continuous improvement approach, equally comfortable with warehousing practices, material management, business planning, and financial implications
- Capability to work cross-functionally with external partners and internal teams, building strong relationships that produce positive results
- Demonstrate the ability to effectively represent and promote the Slate brand while building meaningful connections with Delivery Partners and the Slate community
- Experience with ERP systems and Project Management tools
- Proficiency with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint)
- Must have the ability to travel (up to 50%)
- Must have the ability to lift and carry up to 35 pounds
- Must have the ability to stand, walk, and perform repetitive tasks for extended periods
- Applicants must be authorized to work in the United States on a permanent basis
- Bachelor's degree in Business Administration, Supply Chain Management, Operations, or equivalent is preferred
- While a degree is preferred, we value hands-on experience and a proven track record of success as a suitable substitute and encourage candidates to apply who can demonstrate relevant and commensurate professional experience
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Disability insurance
- Vacation
- 401k
- The successful candidate may also be eligible to participate in the equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.
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