Note: The job is a remote job and is open to candidates in USA. ClassLink is a company dedicated to making learning accessible and engaging for students and educators. They are seeking a Quality Engineer Lead to guide a team of Quality Engineers in driving testing, automation, and quality engineering initiatives to ensure the delivery of reliable and scalable software.
Responsibilities
- Lead the adoption of AI-assisted testing, intelligent automation, and modern quality engineering practices that improve software quality, testing effectiveness, and engineering productivity
- Establish and promote quality engineering standards for AI-assisted testing, automation, responsible AI validation, test data management, observability, and software quality
- Guide the team's effective use of AI-assisted testing tools, agent orchestration workflows, and prompt engineering while ensuring AI-generated testing artifacts are accurate, maintainable, and aligned with engineering standards
- Champion engineering excellence by driving consistent quality practices, technical rigor, and continuous learning across the Quality Engineering team
- Lead the planning and execution of manual and automated testing strategies that ensure high-quality, secure, and reliable software releases
- Develop comprehensive test plans that address business requirements, technical risks, architectural dependencies, release timelines, and customer impact
- Guide the team in selecting appropriate testing approaches—including functional, integration, API, regression, exploratory, performance, and automated testing—to balance coverage, maintainability, speed, and reliability
- Contribute to complex quality engineering efforts through test automation, exploratory testing, defect investigation, debugging, and technical problem-solving as needed
- Drive improvements in testing efficiency, automation coverage, engineering processes, and software quality through AI-enabled tooling and continuous improvement initiatives
- Support the development and maintenance of automated test suites, reusable testing assets, technical documentation, and quality engineering standards that improve consistency across teams
- Monitor quality metrics, defect trends, customer feedback, and release outcomes to identify opportunities that increase software reliability, delivery confidence, and engineering effectiveness
- Promote modern quality engineering practices, automation-first principles, and data-driven decision-making that strengthen organizational quality
- Partner with Product Management, Engineering, Architecture, Developer Experience, Infrastructure, and other cross-functional teams to integrate quality throughout the Agile software development lifecycle
- Communicate testing progress, quality metrics, release readiness, and technical risks to stakeholders and engineering leadership, enabling informed delivery decisions
- Participate in technical design discussions, architecture reviews, code reviews for testability, and cross-functional planning activities to promote shift-left quality practices
- Mentor Quality Engineers by providing technical guidance, quality reviews, constructive feedback, and knowledge sharing that strengthens engineering capability across the team
- Lead, coach, and develop a high-performing Quality Engineering team by providing regular feedback, mentoring, and opportunities for technical and professional growth
- Delegate work based on team capacity, technical expertise, and development goals to build ownership, accountability, and overall team effectiveness
- Foster a collaborative, inclusive, and psychologically safe environment that encourages innovation, continuous learning, and shared ownership of product quality
- Support talent acquisition by participating in technical interviews, evaluating candidates, and contributing to hiring decisions that strengthen the Quality Engineering organization
Skills
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related field, or equivalent experience
- 7+ years of experience in software testing, quality engineering, or software engineering, including technical leadership responsibilities
- 1–3 years of experience leading or mentoring engineering teams or technical initiatives
- Strong expertise in quality engineering, automation frameworks, AI-assisted testing, and modern testing methodologies
- Experience leading Agile teams through planning, delivery, release readiness, and continuous improvement
- Experience coaching engineers, conducting performance discussions, and supporting professional development
- Strong understanding of CI/CD pipelines, DevOps, observability, cloud-native applications, and software delivery practices
- Excellent communication, leadership, conflict resolution, and stakeholder management skills
- Proven ability to balance technical leadership with people leadership and delivery execution
- Experience managing Quality Engineering teams in SaaS or enterprise software environments
- Experience implementing organization-wide quality engineering improvements
- Experience with cloud platforms and modern platform engineering practices
- Advanced knowledge of AI-assisted testing, intelligent automation, and quality analytics
- Leadership training or management certification
- Advanced quality, Agile, cloud, or AI certifications
- Scrum Master (CSM), ISTQB, or equivalent quality engineering certification
- Experience with AI-assisted software development or testing tools
- Experience in SaaS, EdTech, or enterprise software development
Benefits
- Generous Paid Time Off: 4+ weeks of vacation and 13+ paid holidays
- Parental Leave: 12 weeks fully paid for all parents
- Retirement: 401(k) with 0.5:1 company match
- Comprehensive Health Coverage: Medical, dental, and vision plans
- Insurance: Company-paid life, short-term disability, and long-term disability, plus voluntary options including supplemental life, accident, and pet insurance
- Volunteer Time Off: Give back through ClassLink Cares paid volunteer days
- Lifelong Learning: Tuition reimbursement for continued education
- Growth & Development: Coaching and internal programs to support career and personal growth
- Supportive Culture: A workplace that values curiosity, compassion, and continuous learning
- Connection & Community: Annual company retreats and team events with bright, fun coworkers
Company Overview
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