Note: The job is a remote job and is open to candidates in USA. Fractal is a strategic AI partner to Fortune 500 companies, focused on empowering human decisions with intelligent automation solutions. The Agentic AI Engineer will design and build solutions for large-scale enrollment and benefits administration systems, leveraging AI and machine learning to enhance automation and decision-making processes.
Responsibilities
- Design and develop Agentic AI solutions to automate complex enrollment change scenarios currently requiring manual intervention
- Build AI-powered agents capable of analyzing exceptions, recommending actions, and creating new rule definitions from emerging production scenarios
- Develop scalable orchestration frameworks using LangGraph, LangChain, and modern AI agent architectures
- Work on next-generation rule-based systems that combine deterministic business rules with probabilistic AI reasoning
- Convert and operationalize business rules represented in DMN/XML formats using tools such as PyDMN
- Enable continuous learning mechanisms where new production cases can be analyzed and translated into new business rules
- Develop AI-assisted test case generation frameworks for highly complex rule environments containing hundreds of business scenarios and edge cases
- Identify unseen exception paths and generate test scenarios that may not have been anticipated by SMEs
- Reduce testing cycles and accelerate deployment through intelligent validation and simulation
- Build models and decision-support systems for scenario classification, exception handling, and rule recommendation
- Evaluate the stability, reliability, and performance of LLM-driven workflows
- Design feedback loops for continuous improvement of AI-generated recommendations
- Implement scalable MLOps pipelines for model deployment, monitoring, and governance
- Build observability and evaluation frameworks for AI agents and rule engines
- Ensure reliability, scalability, and compliance in production environments processing millions of transactions
Skills
- 5–10+ Years of experience
- Strong experience in Machine Learning, Generative AI, and Agentic AI systems
- Experience building AI agents using: LangGraph, LangChain, OpenAI / Anthropic / Azure OpenAI ecosystems
- Knowledge of probabilistic reasoning and AI-driven decision systems
- Expert-level Python development skills
- Experience building production-grade applications and APIs
- Strong software engineering practices including testing, CI/CD, and code quality
- Experience with business rule engines and decision management platforms
- Understanding of DMN (Decision Model and Notation) and XML-based rule representations
- Experience with PyDMN or similar decision automation frameworks preferred
- Experience with model deployment, monitoring, and lifecycle management
- Knowledge of containerization and cloud-native architectures
- Familiarity with ML observability and evaluation frameworks
- Strong analytical and problem-solving skills
- Experience working with large-scale transactional systems and operational data
- Experience in healthcare, insurance, benefits administration, or enrollment platforms
- Experience processing high-volume transactional workloads (10M+ transactions)
- Knowledge of decision intelligence and business process automation
- Experience implementing AI-assisted software testing frameworks
- Familiarity with hybrid deterministic + LLM-based decision systems
Benefits
- As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plan in accordance with the plan documents, which may be amended from time to time.
- You will be eligible for benefits on the first day of employment with the Company.
- In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms.
- The Company provides 11 paid holidays and 12 weeks of Parental Leave.
- We also follow a “free time” PTO policy, allowing you the flexibility to take the time needed for either sick time or vacation.
Company Overview
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