Note: The job is a remote job and is open to candidates in USA. New American Funding is seeking a QC Analyst to support its Quality Control Department. The role assists with clerical functions, loan file preparation, audit analysis, tax transcript reviews, reverifications, reporting, and risk escalation while working with investor, agency, and company quality control requirements.
Responsibilities
- Review loan files for specific Post QC tax transcript requirements, order tax transcripts, compare tax transcript results to loan file, maintain tax transcript reporting
- Prepare loan files for QC audit
- Selection of qualifying Early Payment Default loans
- Analysis of servicing report and HUD data
- Perform written and verbal reverifications as required per investors, agencies, and NAF QC Plan
- Support Pre-Fund audit team when reverifications are required to be ordered
- Navigate agency and investor technology systems, complete file uploads and missing document requests to Portals
- Perform oversight review of vendor reverifications for accuracy
- Complete and retain agency and investor reporting as assigned by AVP, Post QC
- Distribute HUD notices via email and copy QC Management
- Escalate unsatisfactory documentation and/or reverifications as necessary
- Maintain general knowledge of loan file documentation and investor/agency QC guidelines, NAF overlays and NAF policy and procedures
- Awareness of fraud prevention and familiarity with red flags
- Complete continuing education via webinars and other training as required
- Other duties may be assigned as necessary, directed by the AVP, Post QC
Skills
- High school diploma or general education degree (GED)
- Must be able to verify identity and employment eligibility to work in the U.S
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts of basic algebra and geometry
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Knowledge of MS Word word-processing software; MS Excel spreadsheet software and Internet Explorer, MS Outlook internet software
- Must be able to lift up to ten pounds
- Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information
- VISION: See in the normal visual range with or without correction
- HEARING: Hear in the normal audio range with or without correction
- Five or more years' mortgage processing and/or QC experience preferred
- General knowledge of investor and agency quality control policies and procedures
- Ability to analyze risk as it relates to investment quality loans
- Ability to review audit documentation, validate, and document potential risk for escalation to Management
- Excellent organization, written and oral communication skills
- Excellent reporting skills, including working knowledge of Excel, Office Tools, and ability to provide summary reports to Management
Benefits
- US Remote; Hybrid if located within 31 miles of Santa Ana, CA or Austin, TX & will need to work 4 days on-site
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