Note: The job is a remote job and is open to candidates in USA. LifeHealth is a healthcare organization focused on supporting behavioral health and employee assistance program services. The Provider Network Recruiter will source, engage, recruit, and onboard mental health EAP clinicians, manage provider relationships and credentialing, negotiate rates, and maintain adequate network coverage. The role also supports compliance, operational tracking, and continuous improvement of recruitment and provider engagement processes.
Responsibilities
- Develop and implement innovative sourcing strategies to attract mental health EAP clinicians, including digital outreach, specialty-focused campaigns, and direct engagement
- Recruit licensed mental health professionals across diverse specialties (e.g., counseling, psychology, social work) to support quality of care and utilization management review needs
- Conduct warm and cold outreach to clinicians through phone, email, networking, referrals, and digital recruitment strategies
- Maintain an active pipeline to ensure a scalable, ready to deploy EAP network
- Serve as a primary point of contact for prospective and current providers through phone and email communication channels
- Communicate professionally as a representative of LifeHealth, LLC to ensure an exceptional provider experience
- Respond promptly to provider with inquiries and communicate key information to internal teams
- Negotiates market-specific rates with providers to ensure quality and cost-effectiveness, while delivering compelling value propositions that align provider’s capabilities with organizational needs
- Manage the provider onboarding process, ensuring timely and accurate completion of all applications and documentation
- Monitor credentialing milestones and compliance requirements with high attention to detail
- Ensure adherence to corporate policies, including HIPAA Privacy and Security rules
- Monitor network capacity to ensure adequate clinical coverage across behavioral health specialties
- Apply target recruitment strategies to address coverage gaps and evolving specialty needs
- Track operational metrics and provide regular updates to leadership
- Support departmental tasks, initiatives, and projects assigned
- Contribute to continuous improvement of recruitment, onboarding, and provider engagement processes
- Experience with facilitating and assisting provider inquiries about credentialing and contracts
- Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules
Skills
- 2+ years of provider-facing experience in healthcare, provider relations, network recruitment, healthcare staffing, EAP operations, behavioral health recruitment, or related healthcare environments
- Experience engaging healthcare providers through phone, email, or direct outreach
- Comfortable learning and utilizing recruitment systems, databases, and technology platforms
- Strong organizational, communication, and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment
- Includes fingerprinting and a background investigation that covers a seven-year investigative scope and drug screen
- High integrity, detail-oriented, and strong work ethic
- Excellent verbal and written communication skills
- Excellent organizational skills and ability to work independently
- Strong teamwork and customer service skills
- Proven ability to recruit across multiple specialties
- Strong written communication and outreach skills
- Highly organized, deadline-driven, and self-directed
- Creative thinker who can engage physicians beyond traditional sourcing methods
Benefits
- This position is 100% Remote
Company Overview