Note: The job is a remote job and is open to candidates in USA. Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. The Provider Growth Associate position is a great opportunity for someone who thrives in a provider-facing sales role, enjoys connecting with people, and is motivated by clear goals and measurable impact.
Responsibilities
- Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices
- Deeply understand Grow's mission, value proposition, and platform to tailor your approach to each provider's needs
- Manage a high-volume pipeline of prospective providers, completing 5-6+ meetings per day, while customizing your approach based on license type, stage in practice, and location
- Work alongside AI-powered tools that surface which providers to prioritize, generate call insights and coaching feedback, and automate follow-up nurture — so your time goes toward the conversations that matter most, not manual list-building or tedious task queues
- Maintain strong meeting-to-activation conversion as volume increases — this role requires balancing speed with the same quality bar that's earned Grow's reputation with providers
- Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey, even while managing a growing pipeline
- Cultivate meaningful relationships with providers, earning their trust and enthusiasm for joining the Grow provider network
- Uphold provider vetting and disqualification standards — completing playbooks and documentation promptly so quality doesn't erode as volume goes up
- Consistently meet and exceed weekly, monthly, and quarterly KPIs — including meetings complete, activation, and conversion targets — and personal growth goals
Skills
- You're deeply passionate about mental health and excited to help providers build their own practice and expand access to care
- You're organized, detail-oriented, and thrive when managing a full daily meeting schedule and a robust sales pipeline
- You have a proven ability to manage and convert a high volume of inbound leads in a fast-paced environment, without sacrificing quality or conversion rate as volume grows
- You're comfortable working in an AI-enabled environment — you'll have real-time dashboards, call scoring/coaching feedback, and automated nurture workflows supporting you, and you're excited to lean on those tools to better enable your work
- You adapt well to change and enjoy learning new systems, processes, and tools — this role will evolve as our operating model matures
- You're collaborative, coachable, and excited to grow in a fast-paced startup environment
- You have prior experience in a customer-facing or sales role, particularly in healthcare or SaaS
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
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