Note: The job is a remote job and is open to candidates in USA. CVS Health is a healthcare company focused on creating a more connected, convenient, and compassionate health experience. The Proposal Quality Analyst (Medicaid) reviews and edits RFP responses, supports proposal teams, and ensures compliance, consistency, and quality throughout the proposal process. The role also contributes to competitive analysis, process improvement, stakeholder collaboration, and quality training initiatives.
Responsibilities
- Review and edit proposal content for compliance, consistency, strategy, and responsiveness in accordance with internal bid and style guides
- Support, communicate and consult a team of writers by tracking and reporting each stage of the review confirming internal quality standards and deliverables are met
- Maintain expert understanding of Aetna Medicaid products and services
- Support the content management lifecycle by working with content managers to provide internal quality peer reviews in accordance with our internal processes and procedures
- Continually measure, monitor, and improve proposal delivery strategies; employing industry best practices and identifying opportunities to increase effectiveness and efficiency
- Actively engage in team meetings and openly accept and share new ideas to drive innovation and creativity
- Collaborate with Health Plan leadership to create RFP-specific bid guides
- Review, analyze, and collaborate on competitive analysis to elevate the narrative in a compliant and compelling manner, ensuring strategic insights drive impactful storytelling and market positioning
- Work extended hours including nights and weekends during proposal review stages
- Represent the quality team as a primary quality analyst working closely with proposal management, health plan leadership, and writing leads to communicate Proposal Quality team concerns and review findings
- Actively engage health plan leadership and subject matter experts during capture meetings and strategy meetings to influence response strategy
- Support knowledge sharing and training efforts by working closely with team leaders to identify opportunities to enhance writing quality for the Proposal Development Team
- Support and drive the development of internal processes and procedures, including scorecards, quality business reports, style guides, and performance measures
Skills
- Two (2) plus years of experience in a quality reviewer/editor capacity
- Five (5) plus years of proposal writing experience
- Excellent written and verbal communication skills, with a strong understanding of Associated Press and internal style guides
- Proficiency in Microsoft Office products (SharePoint, Word, Excel, Teams, PowerPoint) and AI technology/tools (Asana, Domo, proposal management software)
- Superior organizational, project management, analytical, and innovative problem-solving skills
- Strong relationship building skills
- Knowledge of APMP and Shipley best practices
- Ability to travel up to 15-30%
- Bachelor's Degree or equivalent work experience
- Six Sigma certification and APMP Bid/Proposal Foundation Certification are recommended
- Proficiency in AI technology and tools, including the ability to leverage Asana for project management and reporting, to enhance productivity and streamline workflows
Benefits
- Work from home opportunity, which can be based anywhere in the United States.
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- This position also includes an award target in the company’s equity award program.
- This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
- Medical, dental, and vision coverage, based on eligibility.
- Paid time off, based on eligibility.
- Retirement savings options, based on eligibility.
- Wellness programs, based on eligibility.
- Other resources, based on eligibility.
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