Note: The job is a remote job and is open to candidates in USA. Bluebird is a nationwide physical security and IT networking installation and support company headquartered in Alpharetta, GA, serving multi-site operators across the country. The Project Manager, Strategic Accounts will own end-to-end delivery for high-stakes national and regional programs, manage client and partner relationships, oversee schedules, budgets, crews, quality, and closeout, and work closely with the CEO.
Responsibilities
- Own delivery for a portfolio of Bluebird's strategic accounts: national and regional programs spanning multiple states and time zones
- Run projects end to end: kickoff, scheduling, procurement coordination, crew mobilization, installation oversight, punch list, and closeout
- Become the client's day-to-day owner from handoff through closeout, and the person they call first
- Deliver every project on the Bluebird framework so that a client's fortieth location gets the same polished experience as their first
- Own the numbers on every project you touch: timeline, budget, and margin
- Confirm project completion before finance invoices
- Serve as the primary point of contact for strategic clients, manufacturer partners, and field crews
- Work side by side with the CEO on top-level partner and client relationships, and represent Bluebird credibly when he is not on the call
- Communicate at high volume on a daily cadence; no client and no one on our team should ever be left wondering about the status of something
- Write clearly and precisely; your updates, meeting notes, and closeout documents are client-facing deliverables
- Escalate early and bring options, not surprises
- Keep every project's schedule, documentation, and financials current in our project management and CRM systems at all times
- Source, negotiate, and schedule Network crews on Sub.Trade, and hold them to Bluebird's field standards
- Verify work quality through structured checklists, photo documentation, and closeout validation
- Stop a job when the scope is wrong. You are empowered to do it and expected to escalate immediately with a recommendation
- Feed lessons learned back into the playbook so that the framework constantly gets better
Skills
- • 5+ years managing projects with hard deadlines, real budgets, and multiple stakeholders; industry is open
- • Outstanding written and verbal communication. This one is non-negotiable: you will brief a CEO, direct a field crew, and steady a national client in the same afternoon
- • Exceptional organizational ability; you can hold dozens of moving pieces across many programs and drop none of them
- • Comfort operating at the executive level, with the judgment to know what to escalate and what to solve
- • High intelligence and fast learning; you pick up new systems, technology, and industry context quickly
- • Process discipline; you can follow a framework consistently and improve it thoughtfully, not reinvent it on every project
- • Ownership mentality; when it is your project, the outcome is yours
- • Fluency with modern software: project management tools, CRM, spreadsheets, and shared documentation
- Expect travel roughly once a month for client and partner meetings, program kickoffs, and site visits on the work that matters most
- • Low voltage or physical security experience (access control, video surveillance, intrusion, networking)
- • Enterprise or national account program experience
- • Construction or field project experience, including reading plans and drawings
- • Subcontractor or vendor management experience
- • PMP, CAPM, or similar certification
- This role is remote, with a strong preference for candidates on the US East Coast or in the Midwest so that you overlap cleanly with our client base and our leadership team
Benefits
- Project performance bonuses tied to outcomes you control
- Health, dental, and vision insurance
- 401k options
- Direct work with the CEO on Bluebird's most important client and partner relationships
- Professional development and a clear path to grow with a scaling national company
- Remote work
Company Overview
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