Note: The job is a remote job and is open to candidates in USA. WCG provides clinical solutions that support organizations conducting clinical trials and developing new products and therapies to improve human health. The Project Manager Client Delivery manages client projects from planning through execution, serving as the bridge between clients, internal teams, and partners to ensure delivery on time, within budget, and within scope.
Responsibilities
- Leads as an operational interface between the client and Company for project/service solutions
- Oversees moderate to complex programs and projects which includes management of tasks for solution planning, analysis, configuration, and execution
- Facilitates implementing business and system process best practices
- Manages relationship with business and executive stakeholders (internal and external)
- Undertakes strategy creation for contingency planning and risk mitigation
- Plans and schedules project goals, milestones, and deliverables
- Creates and manages project plans and timelines
- Defines project schedules, allocate resources, and monitor progress
- Aligns project objectives with company goals and ensures project team is clear on objectives
- Leads process of issue identification and resolution
- Monitors and manages scope of project
- Schedules and attends meetings with clients
- Demos the technology in proposed solutions to clients and others, where applicable
- Articulates design rationale and function strategy throughout the life of the project if new client or technical requirements necessitate new design or function strategy
- Presents work to the client at milestones throughout the lifecycle of the project
- Obtains, discusses, and follows through with client feedback
- Works with client for change orders as required for the lifecycle of the project
- Anticipates, investigates, and answers clients’ questions
- Supports and helps troubleshoot delivered work during project and post-project
- Ensures client expectations are met and exceeded in terms of quality of product and service delivered
- Manages project team members with regard to assigned tasks on those projects – team members are matrixed in for project assignments
- Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here
Skills
- Bachelor's degree, or equivalent combination of education, skills, and experience to perform the job
- Proven project management experience
- Must have at least three (3) years of demonstrated experience managing all stages of project-life cycle, from developing complete project plans and executing the management and implementation of those plans on time and within budget
- Strong financial acumen required
- Demonstrated knowledge of financial management and forecasting skills
- Knowledge of project management software tools and management techniques
- Demonstrated leadership skills and ability to manage, motivate, and handle a client
- Excellent problem solving/decision making skills
- Outstanding written and oral communication skills
- Excellent organizational and planning skills with the ability to utilize technology and tools to enhance the effectiveness of deliverables and service
- Demonstrated negotiation skills
- Excellent interpersonal skills
- Ability to lead through influencing and negotiating
- Strong facilitation and coordination skills
- Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
- Ability to multi-process, delegate project tasks
- Proficient knowledge of MS Office, specifically Word, Excel, PowerPoint and MS Project and the ability to produce detailed reports and presentations using these tools
- 5% - 10%
- Work activities involve light to moderate physical effort (for example, sitting in one place for extended periods of time, standing, walking, bending, lifting lightweight objects, intermittent to sustained periods of keyboarding)
- Majority of time is spent in a seated position with frequent opportunity to move about at will
- Activities require a variety of easy muscle movements
- Work activities involve a frequent need to concentrate on a variety of sensory inputs for moderate to lengthy durations at a time requiring diligence and attention to interpret effectively
- There will be a need to attend to single or simultaneous tasks where accuracy of details is important
- The need for detailed and precise work is high
- PMP certification desired
- Experience working with CRO, pharmaceutical company, or other centralized service provider used in clinical studies a plus
Benefits
- Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
- Employee Assistance Programs and additional work/life resources
- Referral Bonuses and Tuition Reimbursement
- Flexible PTO
- Volunteer Time Off to benefit the community
- Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement
Company Overview
Company H1B Sponsorship