Note: The job is a remote job and is open to candidates in USA. Blue Yonder is hiring a Project Manager to advance operational excellence and innovation within its North America Professional Services organization. The role leads internal PMO initiatives, supports Project Managers, manages standardized artifacts and an AI-powered knowledge repository, and improves Professional Services tools and processes.
Responsibilities
- Own the execution of discrete PMO improvement projects from process standardization to operational efficiency initiatives. Support the broader PMO team in rolling out best practices, governance frameworks, and delivery excellence programs across North America projects. Track initiative progress, manage stakeholder communication, and report on outcomes
- Actively track Project Manager needs, pain points, and support requests across the North America organization. Analyze patterns in PM requests to identify common challenges. Prioritize support deliverables based on business impact and PM availability. Provide timely, high-quality operational support to help PMs focus on delivery
- Maintain, organize, and standardize all Project Manager artifacts including templates, checklists, status reports, SOWs, project plans, and delivery documentation. Ensure version control, accessibility, and usability across the organization. Drive adoption of standardized templates and documentation practices
- Leverage AI and automation tools (Claude, ChatGPT, or similar LLM platforms) to design and build a centralized Professional Services knowledge repository. Develop intelligent agents and tools that help PMs quickly access best practices, project playbooks, lessons learned, and guidance. Continuously refine the repository based on PM feedback and usage patterns
- Identify inefficiencies and gaps in current PS tools and platforms (Smartsheet, Salesforce, PSA systems, etc.). Propose and pilot process improvements that simplify workflows, reduce manual work, and improve data accuracy. Partner with IT and business teams on implementation and change management
Skills
- Bachelor's degree in Supply Chain Management is required
- 2 - 4 years of professional experience in project coordination, business operations, and/or supply chain
- At least 1 year of experience in consulting operations
- Hands-on experience with project management, process improvement, or operations in a complex, multi-stakeholder environment
- Demonstrated ability to design, organize, and manage documentation and knowledge systems
- Strong analytical mindset with the ability to identify patterns, inefficiencies, and improvement opportunities
- Proficiency with project management platforms (Smartsheet, Jira, Asana, or similar)
- Advanced Excel skills and comfort with data analysis, visualization, and reporting
- Hands-on experience with AI tools (Claude, ChatGPT Enterprise, Copilot, or similar)
- Basic understanding of APIs, no-code/low-code automation platforms (Zapier, Make, etc.), and knowledge management systems
- Exceptional attention to detail with strong organizational and project coordination skills
- Excellent written and verbal communication with the ability to influence across levels
- Proactive and entrepreneurial mindset—comfort with ambiguity and driven to create new solutions using modern tools
- Strong stakeholder management skills with the ability to collaborate across PM, operations, and technical teams
- Supply chain domain knowledge and thinking—applying process discipline and systems thinking to business operations
- Bonus if the degree is from a leading SCM program or institution
- Salesforce preferred
Benefits
- Eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
- Comprehensive Medical, Dental and Vision
- 401K with Matching
- Flexible Time Off
- Corporate Fitness Program
- A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
Company Overview
Company H1B Sponsorship