Note: The job is a remote job and is open to candidates in USA. The Progressive Group, LLC is seeking a Project Manager for Implementation Services who will lead customer software implementations in healthcare and enterprise environments. This role involves managing various aspects of project delivery including scope, schedule, budgets, and stakeholder communications to ensure successful project outcomes.
Responsibilities
- Manage concurrent implementations, including plans, schedules, budgets, resources, risks, issues, dependencies, scope changes, documentation, and reporting
- Serve as primary customer contact, coordinating technical, clinical, operational, business, and executive stakeholders
- Facilitate kickoff, status reviews, executive updates, risk reviews, go-live readiness/support, and closure
- Drive accountability, resolve issues, maintain customer relationships, support methodology, and improve delivery consistency
Skills
- 3–5+ years managing customer-facing software, SaaS, healthcare IT, ERP, infrastructure, or enterprise technology implementations
- Ability to manage multiple projects, including scope, schedules, budgets, risks, dependencies, deliverables, and communications
- Experience leading technical, operational, clinical, business, and executive stakeholders
- Strong facilitation, presentation, organization, problem-solving, documentation, relationship management, and communication skills; able to work independently
- Proficiency with Microsoft Project, Smartsheet, Excel, PowerPoint, Visio, SharePoint, or similar tools
- Healthcare IT implementation experience with hospitals, health systems, imaging centers, physician practices, or clinical organizations
- Familiarity with PACS, RIS, VNA, DMS, EMR/EHR, DICOM, HL7, radiology, cardiology, clinical workflows, or healthcare operations
- PMP certification, project management training, bachelor's degree, or equivalent experience
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
Company Overview