Note: The job is a remote job and is open to candidates in USA. Advanced Electric Systems is a member of the Quanta Services family, specializing in structural and electrical solutions for clean energy projects. The Project Manager I, Electrical Distribution is responsible for managing customer engagements, logistics coordination, and supporting pre-sale activities while ensuring successful execution of orders and customer satisfaction.
Responsibilities
- Serve as the primary post-sale point of contact for customers, managing order status communication, delivery coordination, and issue resolution from purchase order through final receipt
- Track and manage logistics across multiple shipments and customers, proactively identifying delays or discrepancies and communicating solutions
- Own the RMA process end-to-end, including initiating returns, coordinating with suppliers and warehousing, tracking credits, and ensuring timely resolution for the customer
- Support pre-sale activities by preparing material estimates and quotes in collaboration with the sales team, using project drawings, BOMs, and specifications as reference
- Maintain and administer records within NetSuite, including order entry, status updates, customer records, and reporting
- Collaborate with sales, purchasing, and warehouse teams to ensure material availability aligns with customer delivery expectations
- Audit orders for accuracy, confirming that parts lists, quantities, and specifications match customer requirements and engineering documentation
- Provide regular progress reports and status updates to customers and Ampacity leadership
- Problem-solve to address shipping delays, backorders, damaged goods, and other fulfillment issues that impact customer timelines
- Assist with process improvement initiatives related to order management, customer communication, and systems workflows
Skills
- 1–2 years of project management, order management, or customer operations experience; electrical distribution or solar industry experience preferred
- Bachelor's degree in Supply Chain, Business, Construction Management, or a related field
- Working knowledge of electrical materials and components used in solar construction (wire, conduit, switchgear, transformers, BOS equipment)
- Strong communication and customer service skills with a professional, solutions-oriented approach
- Ability to manage multiple accounts and priorities simultaneously in a fast-paced environment
- Detail-oriented with strong organizational and time management skills
- Good writing skills for customer correspondence, estimates, and internal reporting
- Basic understanding of construction methods, electrical drawings, and procurement processes
- Team-oriented mindset with proven ability to collaborate across departments
- Comfortable adapting to shifting workloads and making sound decisions under pressure
- Experience with NetSuite or a comparable ERP system strongly preferred
- Pacific Time Zone preferred
Benefits
- 401k for eligible employees
- Paid vacation
- Sick days
- Holidays
- Parental leave
- Bereavement leave
- Health resources and wellness support to help you thrive inside and outside of work
- Medical, dental, and vision insurance plus additional health assistance
- Internal promotion priority with training and skills development programs
Company Overview