Note: The job is a remote job and is open to candidates in USA. Network Runners, Inc. is an information technology solutions company supporting Department of Defense and civilian-sector missions. The Project Manager will lead operational integration for the DISA Telecommunications Service Support Team by coordinating schedules, teams, customer engagements, transition activities, deliverables, risks, and service cutovers.
Responsibilities
- Develop, maintain, and integrate the Transition Master Schedule, TSMP content, agency transition plans, regional service plans, action trackers, and milestone status
- Coordinate daily workload among data/inventory analysts, transition order specialists, network engineers, QA personnel, and PMO stakeholders
- Track transition workflow from inventory research and customer requirements through order preparation, Government approval, provisioning, installation/cutover, verification, and disconnect
- Lead customer/vendor coordination meetings, document decisions and action items, and drive closure of schedule, data, technical, and provisioning issues
- Support customer outreach and education regarding EIS/CVS services, transition strategies, ordering requirements, and post-transition change processes
- Maintain the Transition Handbook, meeting records, presentation materials, and program documentation in coordination with the PM and technical leads
- Identify schedule conflicts and dependencies across agency plans and recommend adjustments to the Transition Director and PM
- Maintain risk/issue registers, escalation thresholds, mitigation actions, lessons learned, and status reporting for active transition workstreams
- Support workload forecasting and staffing adjustments using order volumes, inventory backlog, aging, cutover schedules, and customer priorities
- Ensure deliverables and project documentation meet quality, timeliness, Section 508, security, and Government format requirements
Skills
- U.S. citizenship required
- Interim or Final Tier 1 (T1/NACI) required
- Bachelor's degree in business, project management, information technology, telecommunications, engineering, or a related field; education/experience must satisfy the mapped NRI GSA MAS labor category
- Target: 7+ years of project management/operations experience on federal, DoD, telecommunications, network, or enterprise IT programs
- Demonstrated experience building and managing integrated schedules, work plans, risks/issues, action trackers, and multi-stakeholder deliverables
- Experience coordinating technical teams, customers, vendors, and Government stakeholders through complex service implementation or transition activities
- Strong analytical, facilitation, written communication, and customer-service skills
- Ability to meet DISA Tier 1/CAC/NIPR access requirements by contract start
- PMP, CAPM, or equivalent project-management credential
- Prior DISA/DITCO, GSA EIS, telecom provisioning, service-ordering, or network-transition experience
- Experience with transition master schedules, PWS/requirements development, Fair Opportunity support, risk management, and service cutover coordination
- Working knowledge of ITIL, Agile/Kanban workflow management, or Lean process improvement
- Proximity to Scott Air Force Base, just east of Belleville, Illinois is preferred
Benefits
- Medical
- Dental
- Vision
- 401K
- HSA/FSA
- LTD/STD
- PTO
- Federal Holidays
- Remote work
Company Overview