Note: The job is a remote job and is open to candidates in USA. Network Runners, Inc. provides IT solutions and organizational support to Department of Defense and civilian-sector organizations. The company is seeking a Program Manager to lead overall performance of the DISA Telecommunications Service Support Team, including workforce readiness, quality, schedules, risk, customer interfaces, and integration of program tasks. The role also supports transition management, reporting, cybersecurity planning, and coordination with Government stakeholders.
Responsibilities
- Direct overall contract performance and integrate PWS Tasks 6.1–6.7 across management, data/inventory, ordering, engineering, cybersecurity, planning, and risk management
- Serve as NRI’s primary management interface with the COR, DoD Transition PM/Deputy PM, DITCO Transition PMO, and other Government stakeholders
- Establish and maintain enterprise management controls for staffing, work distribution, quality assurance, progress/status reporting, program reviews, documentation, and issue escalation
- Maintain Day-1 operational readiness and uninterrupted staffing; manage vacancies, replacement personnel, onboarding, training, CAC/NIPR access, and Tier 1 investigation readiness
- Lead preparation and review of the Monthly Progress Report, meeting records/presentations, transition plans, risk register, lessons learned, QASP inputs, and other management deliverables
- Oversee the transition master schedule and ensure dependencies among inventory validation, order writing, customer approvals, provisioning, installation/cutover, and disconnect actions are actively managed
- Chair internal performance reviews using workload, aging, order quality, database accuracy, milestone, risk, and customer-issue metrics; initiate corrective actions before mission dates are affected
- Ensure contractor processes protect DoD information and comply with applicable DISA security, CUI, NDA, training, GFP, and cyber requirements
- Coordinate transition-in during the first month of the Base Period without a separately funded phase-in and ensure all Key Personnel are functional on Day 1
- Plan transition-out with the Mission Partner and Government at least 120 days before contract completion and preserve continuity of operations
Skills
- U.S. citizenship required
- Interim or Final Tier 1 (T1/NACI) required
- Bachelor's degree in business, engineering, information technology, telecommunications, program management, or a related discipline; education/experience must satisfy the mapped NRI GSA MAS labor category
- Target: 10+ years of progressively responsible program/project management experience, including leadership of federal/DoD service-delivery or telecommunications/IT programs
- Demonstrated experience managing FFP performance, staffing, schedules, quality, risks, deliverables, and customer communications across multiple concurrent workstreams
- Experience leading technical and non-technical teams supporting network/telecommunications, service transition, acquisition support, or enterprise IT operations
- Strong executive briefing, written communication, issue-resolution, and stakeholder-management skills
- Ability to manage sensitive Government information and meet DISA Tier 1/CAC/NIPR access requirements by contract start
- Proximity to Scott Air Force Base, just east of Belleville, Illinois is preferred
- PMP or equivalent project/program management certification
- Prior DISA, DITCO, GSA EIS, NETWORX/WITS, telecom provisioning, or DoD network-transition experience
- Experience with GSA MAS task orders, QASP/quality management, risk registers, CDRLs, and Government property accountability
- Working knowledge of ITIL/continuous improvement and telecommunications service lifecycle management
Benefits
- Medical
- Dental
- Vision
- 401K
- HSA/FSA
- LTD/STD
- PTO
- Federal Holidays
- Remote work
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