Note: The job is a remote job and is open to candidates in USA. Siemens provides energy distribution systems and automation solutions through its Electrification and Automation Business Unit. The company is seeking a Customer Service Project Manager to lead data center service projects from initiation through closeout, managing budgets, schedules, resources, risks, contracts, quality, and customer relationships.
Responsibilities
- Project Management: Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met
- Communication & Stakeholder Management: Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle
- Resource Management: Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services
- Risk Management: Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence
- Financial Leadership: Track project budget, schedule completion, and perform monthly revenue forecasting
- Contract Management: Review and understand contractual obligations, manage change orders, and participate in vendor negotiations
- Quality & Process Improvement: Develop project execution plans like quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues
- Collaboration & Relationship Building: Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide "Lessons Learned" feedback to improve project offerings
Skills
- •Basic Qualifications: Bachelors degree or equivalent combination of education and experience
- • 5+ experience in specific industry related to service project e.g., field service, EPC projects, construction, energy, manufacturing
- • 5+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external Customers
- • Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the future
- • PMP certification – while not required immediately for this role, for those who do not have it already, obtaining PMP certification is required within 1 year of employment
- • A degree in engineering or construction management
- • An understanding of medium and/or high voltage electrical equipment
- • An understanding of datacenter construction projects
- • Experience with MS Project or other relevant scheduling software
- • Strong leadership skills with experience in leading cross-functional project teams
- • Excellent written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external Customers
Benefits
- Recognizing individual and team achievements frequently
- A wide variety of internal and external development opportunities
- Ample opportunities for growth
- This position can be remote based out of Wendell, NC
Company Overview