Note: The job is a remote job and is open to candidates in USA. Lighthouse is an organization focused on supporting clients through innovative, collaborative, and compassionate services. The Project Manager, Client Services role manages eDiscovery cases, coordinates operational workflows, communicates project expectations, and performs quality checks to ensure accurate and complete client deliverables.
Responsibilities
- Maintain a good understanding of eDiscovery, market competitors and the tools used to support the industry
- Develop a thorough understanding of Lighthouse workflows, critical paths needed to progress work through the system and tools used by Lighthouse to manage workflows
- Communicate proper expectations for scope and deadlines to internal and external stakeholders
- Manage the pod’s work request queue
- Participate in process improvement initiatives as identified by pod leaders
- Perform other related duties as assigned
Skills
- Bachelor's degree
- 4+ years of work experience with at least two years of eDiscovery experience
- Relativity experience
- Strong analytical and logical skills
- Strong project management skills including the ability to interpret a variety of instructions provided in written or oral form
- Flexibility and adaptability to handle a changing and growing workload
- Masters or JD a plus
- PMP certification a plus
Benefits
- Eligible to participate in an annual bonus or incentive program
- Medical, dental, and vision benefits
- 401k with company match
- Company-paid Life & AD&D insurance
- Company-paid short- and long-term disability
- Company-paid telemedicine
- Other wellness plans
- Generous Flexible PTO program
- Paid volunteer days
- Voluntary accident, hospitalization, and critical illness insurance plans
- Pet insurance
Company Overview
Company H1B Sponsorship