Note: The job is a remote job and is open to candidates in USA. PortX is an AI-powered data and integration company serving modern banking. The Senior Project Manager will lead complex customer projects from initiation through delivery, coordinating scope, planning, resources, reporting, risks, and escalations while ensuring strong customer outcomes. The role also facilitates Agile delivery, manages stakeholder relationships, and supports technical integration projects involving APIs, banking, and payments.
Responsibilities
- Lead projects from initiation through delivery, including scope definition, planning, budgeting, resource coordination, status reporting, risk management, and escalation
- Facilitate project stand-ups and serve as a trusted point of contact for both customers and the PortX technical team
- Maintain a relentless focus on customer outcomes, ensuring projects deliver meaningful and measurable value
- Engage key stakeholders at the right time, demonstrating responsiveness, sound judgment, and reliable follow-through
- Identify and resolve delivery challenges proactively, adapting plans as priorities and requirements evolve
- Provide managers and key stakeholders with clear, strategic reporting that highlights progress, risks, context, insights, and opportunities
Skills
- • Project management: Strong knowledge of project management principles and practices, with experience delivering complex projects successfully
- • Agile delivery: Practical experience with Agile methodologies, including facilitating ceremonies and coordinating cross-functional teams
- • Technical integration: A solid understanding of system integrations, APIs, and related concepts, enabling you to work effectively with customers, technical teams, and business stakeholders
- • Banking/payments: Experience in banking, credit unions, or payments, ideally involving core banking systems, digital banking, ACH, or ISO 20022
- • Communication: Excellent written and spoken English, with the ability to explain complex issues clearly to both technical and non-technical audiences
- • Customer engagement: A confident, credible customer-facing presence, with the ability to build trust, provide reassurance, and inspire confidence
- • Organization and ownership: A proactive, self-directed approach, supported by strong planning, prioritization, and time-management skills in a remote working environment
- • Problem-solving: Strong analytical and troubleshooting skills, with the ability to assess situations, identify root causes, and drive issues through to resolution
- • Highly organized and dependable, with strong attention to detail
- • Flexible and responsive, with the ability to adapt to changing priorities and tight deadlines
- • Collaborative and solutions-focused, with a strong sense of ownership
- • Calm and confident when managing ambiguity, risk, or competing stakeholder needs
- • Committed to building productive relationships and delivering excellent customer experiences
- US Citizenship required - No Visa Sponsorship available
Benefits
- Attractive equity opportunities at a venture-backed startup
- Have a direct and immediate impact on revenue & scaling the business
- Insurance (medical, dental, vision)
- 401(k)
- Unlimited PTO
- Be a part of a collaborative and highly motivated team culture where your voice is heard and you're not just a number in a big company
Company Overview