Note: The job is a remote job and is open to candidates in USA. Kind Lending is a mortgage lending company focused on providing a people-first mortgage experience and strong service to homebuyers. The Project Manager leads complex cross-functional initiatives involving operations, technology, data, reporting, compliance, and process improvement, coordinating stakeholders and vendors from project intake through post-launch review.
Responsibilities
- Lead end-to-end project delivery from intake and discovery through implementation and post-launch review
- Manage enterprise and departmental initiatives related to operations, technology, data, reporting, compliance, and process improvement
- Facilitate requirements gathering sessions and translate business needs into clear, actionable project plans
- Develop and maintain project plans, timelines, milestones, dependencies, and risk logs
- Proactively identify risks, bottlenecks, and change impacts; drive mitigation and resolution
- Serve as the primary liaison between business stakeholders, IT, vendors, and leadership
- Apply project management methodologies and best practices to ensure consistent delivery
- Support change management, documentation, communication, and training efforts
- Ensure projects align with mortgage banking regulations, internal controls, and governance standards
- Provide clear, concise status reporting and executive-level communication
- Lead and influence cross-functional teams without direct authority
- Promote accountability, transparency, and continuous improvement
- Foster a collaborative, solution-oriented project environment
- Mentor team members on project standards, documentation, and delivery expectations
Skills
- Strong understanding of project management processes, methodologies, and philosophies (Agile, Waterfall, hybrid)
- Demonstrated experience using project management platforms such as Jira, Asana, ClickUp, or similar tools
- Strong working knowledge of mortgage banking operations, systems, and workflows
- Excellent written and verbal communication skills with the ability to engage stakeholders at all levels
- Strong organizational, prioritization, and time-management skills
- Analytical mindset with the ability to synthesize information and drive decision-making
- Comfortable navigating ambiguity and leading change in a growing organization
- 3–5+ years of experience as a Project Manager leading cross-functional initiatives
- Experience supporting technology, operations, or enterprise-level projects
- Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship
- Bachelor's degree in Business, Information Systems, Communications, or a related field
- Mortgage banking or financial services experience
- Project management certifications (PMP, PgMP, CAPM, Agile) a plus
Benefits
- Remote work
Company Overview