Note: The job is a remote job and is open to candidates in USA. Bridgeway Benefit Technologies provides software for fund administration and transactional processing. The Project Manager will lead customer implementations from discovery and project kickoff through go-live and transition to support, managing plans, budgets, risks, resources, requirements, and stakeholder communications. The role also supports process improvement, training, knowledge transfer, and project portfolio performance tracking.
Responsibilities
- Lead client implementations of proprietary software from project kick-off through go-live and transition to support
- Manage communications, escalations, and expectations with internal and external stakeholders
- Develop project plans, regularly monitor and update schedules, budget and project estimates in the online professional services automation solution
- Assume accountability for on time and in budget delivery of projects, in addition to regular, accurate forecasting of project financials
- Monitor, evaluate and predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Manage scope against contract deliverables, maintain margin objectives and meet billable utilization objectives
- Identify potential risks affecting budget, timeline and efficiency and develop strategies to mitigate these risks
- Create and maintain a comprehensive project documentation
- Participate in process improvement activities to increase efficiency and speed to market for customer projects
- Perform risk management analysis to reduce project risks
- Collaborate across the enterprise to handle your customer’s needs including professional services, sales, support, engineering, technical services/hosting
- Lead and facilitate the requirement gathering, estimating and creation of proposals
- Work with project team to proactively define requirements and coordinate handoff and integration with engineering team work to keep project deliverables on track
- Ensure successful integration of project objectives into client business operations by coordinating training initiatives and ensuring adequate knowledge transfer to Client Services team
- Track performance of the project portfolio against key metrics including identifying areas for improvement and making recommendations for project efficiencies
Skills
- 3+ years' experience planning and managing the implementation of enterprise level software or IT consulting projects to external stakeholders, to include ownership of budget and schedule
- Ability to work on challenging projects that require creativity and prioritizing work loads
- Proven ability to solve problems creatively
- Excellent analytical skills
- Strong interpersonal skills and extremely resourceful
- Knowledge of Agile Scrum projects, methods, and principles
- Experience with managing projects using an online professional services automation solution such as AdaptiveWork/PlanView, SmartSheet
- Strong MS Office skills
- Bachelor's degree in a related discipline
- This is a remote position, with travel up to 15% of the time within the U.S. and Canada
- Project Management Professional Certification (PMP), preferred
- East coast candidates preferred
Benefits
- Remote position
- Travel up to 15% of the time within the U.S. and Canada
Company Overview