Note: The job is a remote job and is open to candidates in USA. Focus GTS is seeking a Senior Project Manager for a remote contract opportunity with an enterprise-level company. The role leads client-facing Adobe Experience Cloud implementations, overseeing project delivery, client relationships, governance, and coordination across delivery teams and partners.
Responsibilities
- Managing project scope, planning, timelines, and resource allocation
- Partnering with Adobe Delivery teams to oversee technical implementation
- Maintaining a positive customer experience , ensuring timely escalation and resolution of critical issues
- Work with clients and Adobe Field/Services Sales teams to define and document project scope, requirements, and integration points
- Oversee project delivery , including tasks, deliverables, milestones, resources, and change requests
- Serve as primary client contact throughout the project lifecycle
- Ensure customer satisfaction through successful delivery of project scope
- Coordinate and communicate escalations across Adobe (Field Sales, Services, Product teams)
- Manage administrative aspects of projects from inception through closure
- Collaborate with third-party subcontractors, vendors, and technology partners as needed
- Conduct post-mortems to document best practices, lessons learned, and feedback for the Adobe Consulting Practice
- Accurately forecast revenue, profitability, margins, bill rates, and utilization across projects
- Identify add-on sales and partnership opportunities within active projects
Skills
- Senior Level Project Manager who won't need much guidance or support and can hit the ground running
- Must have Adobe experience supporting AEM
- Must have consulting experience
- Ability to manage multiple projects with strong governance, administrative rigor, and attention to detail
- 8+ years of experience in a client-facing Project Management role
- Prior consulting experience required
- Proven ability to understand and articulate technical solutions to business challenges
- Strong problem-solving, communication, presentation, and negotiation skills
- Highly organized, innovative thinker with strong reporting and stakeholder management capabilities
- Experience leading diverse teams and communicating effectively with senior stakeholders (CMO, CXO, VPs)
- Solid understanding of software development methodologies
- Skilled at managing ambiguity and diverse stakeholder expectations
- Proven ability to build relationships and generate repeat business
- BS/BA degree or equivalent experience
- Must have Adobe experience supporting AEM and also ideally AEP if possible
- Ideally experienced with Adobe Experience Cloud
- Adobe Workfront experience a plus
- Adobe solution experience highly preferred; comparable enterprise solution experience acceptable
- 8+ years of experience in a client-facing Project Management role , ideally in Digital Marketing Cloud or related fields
- 5–8 years of experience in a software-based PM role strongly preferred
- Agile experience a plus
- Experience as a Consulting Manager in a large consulting organization or agency
- Experience managing Agile development projects
- Adobe Experience Cloud
- Adobe Experience Manager
- Microsoft Dynamics
- Workfront
- Proven success managing offshore teams
- Certified ScrumMaster
- PMP Certification
Benefits
- Remote role (willingness to travel when needed by clients)
Company Overview