Note: The job is a remote job and is open to candidates in USA. The hiring company is confidential. The Project Management Manager leads the HCM Services project management team, overseeing implementation delivery, financial accountability, customer satisfaction, and operational improvement.
Responsibilities
- Lead, coach, and develop a team of Project Managers supporting HCM implementations, setting clear expectations and accountability
- Monitor PM performance through scorecards, project metrics, and regular portfolio reviews; address gaps through coaching, development plans, and corrective action
- Maintain visibility into the full implementation portfolio, including project health, milestones, timelines, and resource capacity
- Oversee project financials, including budgets, contracted vs. actual hours, remaining effort, and profitability
- Identify projects at risk of delays, budget overruns, or customer dissatisfaction and drive corrective action
- Serve as the escalation point for customer concerns and partner with PMs on resolution strategies to restore customer confidence
- Ensure consistent application of project management standards and implementation methodology through routine audits of documentation, financial tracking, status reporting, and customer communications
- Develop and implement standardized processes, reporting, and PM tools to improve efficiency and portfolio visibility
- Partner with HCM leadership, Implementation Managers, and Finance on forecasting, resource planning, and reporting on project performance, risks, and team capacity
- Lead special projects and process improvement initiatives as assigned
Skills
- 5+ years of project management experience, preferably within HCM, HRIS, payroll, or enterprise software implementations
- 2+ years of people management or project management leadership experience
- Experience managing complex implementation projects, customer relationships, and project financials
- Strong understanding of project scope, resource management, forecasting, and delivery methodologies
- Strong financial acumen, including hours management, profitability, and scope control
- Proactive approach to risk management, identifying issues before they escalate
- Excellent leadership, communication, analytical, and problem-solving skills
- Ability to manage competing priorities and drive results in a fast-paced environment
- Smartsheet
- Microsoft Excel
- Project reporting and portfolio management tools
- Bachelor's degree in Business, Project Management, Information Systems, or related field preferred
- Equivalent experience considered
Benefits
- Remote work (US or Philippines)
Company Overview
Company H1B Sponsorship