Note: The job is a remote job and is open to candidates in USA. Heifer International is hiring a Fundraising Data & Operations Coordinator to support relationship-based fundraising through accurate, accessible donor, prospect, portfolio, opportunity, and engagement data. The role maintains CRM data quality, supports reporting and analysis, conducts preliminary donor and prospect research, and helps fundraisers improve processes and information flow.
Responsibilities
- Maintain accurate donor prospects, and portfolio information, including assignments, segments, contact details, interactions, opportunities, plans, steps, and designations
- Complete routine data entry, list preparation, imports, and record updates using established procedures. Reconcile records and investigate missing, inconsistent, or potentially duplicate information, coordinating corrections with the appropriate teams
- Conduct recurring audits of CRM and connected fundraising tools; identify patterns in data quality issues and recommend practical fixes. Support daily gift and donor list processes and help fundraisers locate gifts, receipts, and related information
- Compile, validate, and analyze donors, portfolio, program, and financial data to support fundraising planning, key performance indicators, and progress reporting
- Maintain recurring reports, dashboard inputs, and reporting templates; prepare ad hoc analyses and explain trends, discrepancies, and information gaps in clear language
- Check source data, calculations, and report outputs before distribution. Document definitions and assumptions and translate technical information into useful summaries for fundraisers and leaders
- Conduct preliminary donor and prospect research, verify basic information, and prepare concise, source-supported notes to assist with qualification, referrals, and portfolio planning
- Help maintain funding opportunity lists and supporting materials. Review project information in shared fundraising tools, identify missing or outdated information, and summarize relevant program and financial details
- Contribute research and analysis that help colleagues assess funding opportunities, compare potential fit, and inform unrestricted and other fundraising strategies
- Maintain clear procedures, reference materials, and organized fundraising resources so colleagues can find and use current information
- Collaborate with RPC Operations, Programs, monitoring and evaluation of colleagues, and other partners to improve data collection, reporting, and the flow of information
- Recommend and help implement practical process improvements, including appropriate automation and quality checks. Support the adoption of new tools and perform other related duties as assigned
Skills
- Analytical, curious, detail-oriented, persistent, collaborative, adaptable, and discreet; comfortable with sustained, detailed data work and changing priorities
- Bachelor's degree in business, fundraising, computer/data science or related fields, or equivalent professional experience
- Five or more years of experience in donor operations, engagement, data operations, fundraising, or related work
- Demonstrated experience managing fundraising data within CRMs like Salesforce or a comparable platform
- Minimum of 2-3 years of experience with development or fundraising data operations, database management, reporting, research, fundraising support, or related work involving detailed records and analysis
- Strong Excel skills, including formulas, sorting, filtering, Pivot Tables, and comparing or reconciling datasets; experience with Microsoft Office tools and ability to learn CRM and reporting systems
- Demonstrated analytical judgment, attention to detail, and follow-through. Ability to investigate discrepancies, check work systematically, and summarize findings clearly
- Comfort with sustained, detail-heavy and sometimes repetitive data work, alongside changing project assignments. Ability to organize competing requests, meet deadlines, and communicate when priorities or capacity need clarification
- Clear written and verbal communication, a collaborative approach, and sound judgment when handling confidential donor and organizational information
- Cross-functional project management skills; ability to understand dependencies, decisions, risks, and deadlines
- Ability to work in a fast-paced environment with competing priorities and urgencies
- Donor-centered judgment that considers the complete supporter experience across automated and personal touchpoints
- Ability to work with sensitive information and maintain confidentiality
- Experience in nonprofit or fundraising operations
- Experience supporting a leadership or principal giving team
- Expertise with Blackbaud CRM or comparable databases; Power Query, Power BI, or similar reporting tools; basic donor research; or interpreting program and financial information
- Passion for international project management, supporting global initiatives
Benefits
- For U.S. based employees working 30 or more hours per week: Flexible Spending Account and/or Health Saving Account
- For U.S. based employees working 30 or more hours per week: employee assistance program
- For U.S. based employees working 30 or more hours per week: 403(b) retirement plan (match 1% employee to 2% employer up to a maximum of 4% match +3% employer discretionary contribution regardless of employee contribution)
- For U.S. based employees working 30 or more hours per week: 22 vacation days in addition to 12 statutory and discretionary holidays, and 10 sick days per year
- For U.S. based employees working 30 or more hours per week: employer-paid life insurance and accidental death & dismemberment (AD&D)
- For U.S. based employees working 30 or more hours per week: professional development and annual merit increase opportunities
- For U.S. based employees working 30 or more hours per week: optional critical illness insurance, legal assistance plan and pet protection
Company Overview
Company H1B Sponsorship