Note: The job is a remote job and is open to candidates in USA. DaVita Kidney Care is a leading healthcare organization focused on improving patient outcomes. They are seeking a Project Coordinator to manage patient coordination, data tracking, and communication efforts to support project goals and enhance operational efficiency.
Responsibilities
- Manage the filtering process for identified super high utilizer ESKD patients to ensure appropriate alignment with the correct support pathway including Supportive Care, Licensed Clinical Social Workers (LCSWs) and HI-Care Pod
- Coordinate and assign patients to HI-Care Pod RNs based on licensing, regional requirements, and patient needs
- Maintain accurate and up-to-date records of all patient assignments, transitions, and care coordination activities
- Track project-related patient data, outcomes, and progress in a timely and organized manner
- Support analysis of trends and outcomes to inform project goals and decision-making
- Maintain project dashboards or trackers to ensure data accuracy and accessibility
- Serve as a liaison between the project team and external partners to share educational information about the program’s goals and processes
- Draft and distribute clear communication updates and reference materials to care teams and other stakeholders
- Coordinate dissemination of training or informational materials related to the project
- Prepare and deliver regular progress reports and project status updates to stakeholders
- Create PowerPoint slides, visual aids, and data summaries for leadership presentations
- Support the documentation of project outcomes and key deliverables
- Schedule and facilitate project meetings, recording decisions and action items
- Assist with workflow development and process improvement initiatives
- Provide administrative and logistical support to ensure smooth project execution
Skills
- 2-4 years of experience in healthcare project related work within insurance billing
- Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook Required
- At least 2 years of experience in a medical/health-related office with healthcare insurance billing experience
- Able to work autonomously with minimum supervision
- Able to effectively navigate EMR system without supervision
- Experience leading teams as a special project lead
- Travel: Up to 10%
- Prior experience coordinating care for a patient (e.g. referrals, ACO care management, etc.)
- Prior experience working in dialysis clinic and/or with renal patients
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs:DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
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