Note: The job is a remote job and is open to candidates in USA. YouthBuild Global is the headquarters for the YouthBuild movement, focused on empowering opportunity youth. The Program Operations Associate supports the administrative and operational needs of the Program team, ensuring effective coordination across various program departments and managing logistics for events.
Responsibilities
- Provide day-to-day administrative and coordination support across Program departments, including DOL Program Impact, AmeriCorps, and Network Engagement
- Track deliverables, timelines, and milestones across projects and track follow-through on key deadlines for program leaders
- Coordinate internal workflows, meetings, and communications to keep work aligned across teams
- Maintain documentation, trackers, shared tools, and files to support efficient program operations
- Support grant- and contract-related administrative needs and other operational priorities as assigned
- Serve as a coordination point across program teams and help maintain alignment of priorities and timelines
- Support onboarding, internal communication flows, and cross-team process improvements
- Help streamline recurring processes, including quarterly standups, program dashboards, and Quarterly Trends meetings, among others
- Contribute to strong collaboration across the broader Program team
- Support shared systems and tools, including Microsoft 365, trackers, and file systems
- Identify opportunities to improve workflows, documentation practices, and team organization leading to greater impact
- Support data tracking and reporting needs across programmatic initiatives
- Promote consistency and accuracy in documentation and administrative processes
- Coordinate logistics for convenings, trainings, and events, in-person, hybrid, and virtual
- Manage scheduling, vendors, materials, participant communications, and other event operations
- Support the development of run-of-show materials and execution of meetings and convenings
- Track participation and support post-event follow-up, documentation, and next steps
- Utilize AI tools responsibly, ethically, and effectively in alignment with YouthBuild Global’s AI Acceptable Use Policy
- Ensure the accuracy, confidentiality, and appropriate use of AI-generated content in internal and external communications, documents, and materials
- Identify, document, and share effective practices for using AI tools to improve efficiency, collaboration, and program operations
Skills
- 2-3+ years of relevant experience in operations, coordination, administration, and/or program support
- Experience supporting multiple teams, projects, or departments in a fast-paced environment
- Strong organizational and project management skills with excellent attention to detail
- Experience supporting events, trainings, or convenings
- Familiarity with Microsoft 365 and other collaboration and tracking tools
- Familiarity with AI tools and a willingness to learn in an evolving space
- Strong organization and attention to detail
- Ability to manage multiple priorities with follow-through and sound judgment
- Clear written and verbal communication skills
- Strong collaboration skills and comfort working across teams
- Adaptability, professionalism, and a service-oriented mindset
- Passion for the YouthBuild model, serving opportunity youth, and supporting teams in the field
Benefits
- Medical, dental, and vision insurance
- A 401(k) plan with an employer match
- Generous paid holidays
- Access to our Employee Assistance Program (EAP) for well-being support
Company Overview