Note: The job is a remote job and is open to candidates in USA. E2 Optics is an award-winning, Woman-Owned technology integrator leading the charge in the data center revolution. The Program Manager for Strategic Accounts is responsible for driving relationship strategies, collaborating with various teams to ensure project success, and overseeing program evaluations and reporting.
Responsibilities
- Promote company Core Values to foster and safeguard family-centric culture
- Responsible for driving relationship strategy for E2 within the strategic account nationwide
- Meet goals and metrics in accordance with the mission and goals of the Executive Leadership
- Drives collaboration with Company's Safety, Quality, Cost Controls, Continuous Improvement and Operations Teams to ensure delivery of successful projects in excellence, on time and on budget
- Developed and oversee evaluation methods to assess program strengths and identify areas for improvement
- Produce accurate and timely reporting of program status throughout its life cycle. Oversees project proposals, contracts, finances and ensure profitability is being maximized. Acts as the primary point of escalation before escalating to corporate management
- Develops strong relationships with regional and corporate customer personnel. Coordinates and runs monthly and quarterly presentations as requested by the customer
- Assists Senior Project Managers by: Providing training, coaching, and motivation
- Assist Sr. Project Managers in developing budgets and managing overhead appropriately
- Identifying areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Addresses customer and employee satisfaction issues promptly
- Adheres to high ethical standards and complies with all regulations/applicable laws. Prioritize communication and collaboration both internally and externally
- Coordinates with corporate human resources, information technology and administration as needed to accomplish business objectives and meet legal and compliance requirements
- Develop and maintain strong relationships with manufacturer and distribution partners
- Accomplish tasks, roles and results as assigned by management
- The individual in this role should be able and willing to travel up to 50% or as required by E2 Optics and/or the customer(s)
Skills
- Bachelors degree required
- OSHA 10 required
- 7 - 10 years telecommunications/low voltage management and revenue growth experience
- 10+ years construction/telecommunications/data center industry experience with strong background in multiple facets of technology
- Demonstrated experience with program management, leadership, scheduling, cost control and risk and opportunity management
- In-depth understanding of hyperscale engineering requirements, such as data center design, construction and operations, infrastructure installations and quality and safety protocol
- Proven project management experience on time, on budget, with safety and quality required
- Demonstrated commitment to supporting an environment of world-class client focus, transparency and collaboration
- Decision Making and Judgment: This position requires the ability to assess information and interpersonal interactions to negotiate business that meets or exceeds client expectations, while providing a profitable revenue stream for E2 Optics
- Strong leadership, human resources management and conflict resolutions skills
- Ability to meet sales targets and production goals
- Ability to influence and negotiate
- Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, Visio, etc.) and MS Project
- Ability to understand and effectively quote every aspect of the structured cabling system including pathways, spaces, horizontal cabling, backbone copper, backbone fiber optic, cross- and interconnections, and testing
- Proficient with reading and understanding blueprints of building floor plans and construction designs
- Knowledge of data infrastructure industry including technology, quality and safety standards
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
- Knowledge of the PMBOK Guides and Standards. Familiarity with industrys rules and regulations
- Excellent organizational, delegation, and communication skills
- Results driven and customer focused
- Critical thinking and problem-solving skills
- Impeccable problem-solving skills
- Demonstrated and effective communication and interpersonal skills
- Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
- Strong ability to work in teams and foster confidence in all
- Must be able to meet E2 Optics driving standards policy
- Business Administration or Construction is preferred
- PMP certification preferred
- RCDD certification is preferred
- BICSI Technician Certified preferred
- OSHA 30 is preferred
- Experience with security, audio visual, videoconferencing, wireless communications preferred
Benefits
- Competitive pay
- Opportunities for professional development and career growth
- BICSI training facilities
- A supportive and inclusive work environment
- Health, dental, and vision insurance
- Paid time off and holidays
Company Overview