Note: The job is a remote job and is open to candidates in USA. Lincoln Financial is a company focused on helping people confidently plan for their financial future. They are seeking an AVP, Learning Strategy & Workforce Excellence to lead the training organization for Group Claims & Operations, ensuring effective learning and development strategies that align with business goals.
Responsibilities
- Sets and executes the Learning & Development strategy, incorporating emerging trends and partnering with senior leadership to drive enterprise initiatives, change management, and continuous capability building
- Leads the design and delivery of comprehensive training programs, ensuring alignment to business priorities, organizational readiness, and measurable improvements in performance, productivity, and quality
- Establishes and drives performance outcomes, setting priorities, goals, and KPIs while monitoring results and taking action to meet or exceed business objectives
- Builds and leads a high-performing team, including talent acquisition, development, coaching, and succession planning to strengthen organizational capability
- Partners with business leaders and stakeholders to assess learning needs, provide strategic guidance, and ensure effective application of training to on-the-job performance
- Drives operational excellence and innovation, including strategic process improvements, evaluation of training effectiveness, and optimization of resources (including budget oversight) to enhance impact and efficiency
Skills
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
- Strong business acumen and experience leveraging cost-benefit analyses and metrics to set a strategic vision and measure the outcomes
- 10+ Years experience in training that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/critical stakeholders experience with ideal candidate having experience managing people leaders
- Experience influencing senior management/critical stakeholders experience with a demonstrated history of proactive leadership
- Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approaches
- Experience in Enterprise or Operational learning and development or training functions
- 10+ years of experience in the Group Protection Insurance space
- 10+ years of management experience, including leading people leaders
- Experience leveraging automation and AI tools to support curriculum and process modernization
Benefits
- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
- Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual
- Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package
Company Overview