Note: The job is a remote job and is open to candidates in USA. Thermo Fisher Scientific is a global provider of laboratory, clinical research, and life sciences services. The Program Manager III, GMP Labs, manages client relationships and the on-time delivery of program objectives while coordinating project status, timelines, budgets, and deliverables. The role also oversees client communications, program governance, stability launches, financial forecasting, risk management, and liaison activities with laboratory operations.
Responsibilities
- Facilitates routine client facing meetings and attends internal meetings
- Coordinates client visits in tandem with Business Development and Lab Operations management
- Supports/Leads program governance model
- Oversees complex stability launch coordination
- Responsible for the FTE project management, including setup, monitoring and completion
- Responsible for client project prioritization
- Establishes project status trackers, distributes to project team, and reviews output to ensure project deliverables are met
- Evaluates and escalates risks across projects, monitoring and soliciting feedback
- Responsible for projections/forecasts for large FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend
- Manages contract process in tandem with Business Development, owns individual client project contract renewals, ensures appropriate review from relevant stakeholders; drives new opportunities from existing clients
- Provides training and support to Program Manager I and Program Manger II, driving consistency with program management processes
- Responsible for client relationship. Responds to client inquiries, leads client communications
- Responsible for managing client expectations and execution of program deliverables in collaboration with Laboratory Operations management
- Acts as primary liaison between client management team and Laboratory Operations
Skills
- *This is a fully remote role supporting our GMP Lab in Middleton, Wisconsin. We welcome applicants from all locations within the US
- Must be legally authorized to work in the United States without sponsorship
- * Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- * Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years) or equivalent combination of education, training, & experience
- * Strong science and/or business acumen
- * Strong verbal, written and presentation skills
- * Superior time management, planning, and organizational skills
- * Proven analytical skills
- * Demonstrated compliance with procedures and policies
- * Ability to perform multiple tasks effectively in a stressful environment
- * Extensive knowledge and experience in Project Management
- * Strong client relationship management skills
- * Ability to work effectively with multi-level teams
- * Ability to work in a fast-paced undefined environment
- * Strong negotiation skills
- * Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner
- * Able to work upright and stationary for typical working hours
- * Ability to use and learn standard office equipment and technology with proficiency
- * Able to perform successfully under pressure while prioritizing and handling multiple projects or activities
- * May require travel. (Recruiter will provide more details.)
- * Demonstrated experience in FTE project management, including financial responsibilities such as forecasting FTE strongly preferred
Benefits
- This is a fully remote role supporting our GMP Lab in Middleton, Wisconsin.
- We provide our teams with the resources needed to achieve individual career goals.
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