Note: The job is a remote job and is open to candidates in USA. Shermco Industries provides engineering solutions and electrical services for commercial, industrial, and utility customers. The company is seeking a Program Manager to own large, multi-site programs, oversee financial and contract performance, coordinate cross-functional teams, manage risks, and maintain strategic customer relationships. This remote role also supports account growth, executive reporting, and consistent operational execution across branches.
Responsibilities
- Understanding P&L for client projects
- Understand contracts requirements and scope of work
- Protect and improve project margins through disciplined execution
- Maintain accurate forecasting through project completion
- Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities
- Maintain executive-level relationships with key stakeholders for National Accounts
- Facilitate annual strategic planning sessions with customers and internal leadership
- Align Shermco service capabilities with customer long-term infrastructure and reliability needs
- Coordinate execution across all Shermco organizations, branches and service groups
- Lead recurring internal program coordination meetings
- Resolve inter-branch operational conflicts and ensure consistent execution standards
- Establish and maintain standardized reporting structures and communication cadence across participating branches
- Monitor estimate-to-actual performance trends
- Identify early indicators of margin erosion or project risk
- Track change order capture rates and financial performance drivers
- Lead quarterly financial performance reviews with executive leadership
- Interpret and manage contract requirements
- Ensure scope clarity and enforce structured change management
- Lead RFI development and tracking
- Prevent unauthorized scope execution
- Develop and maintain formal project risk registers
- Maintain a Program Risk Register including safety risks, margin risks, capacity constraints, contractual risks, and reputational risks
- Conduct monthly program risk reviews
- Escalate material risks to executive leadership when appropriate
- Proactively mitigate safety, financial, schedule, and resource risks
- Escalate high-impact risks appropriately
- Lead contingency and recovery planning
- Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards
- Lead program-level lessons learned reviews to improve future execution
- Serve as primary client interface
- Maintain quarterly executive touchpoints with strategic customers
- Lead Executive Business Reviews (EBRs)
- Own resolution of escalated operational or service issues
- Monitor customer satisfaction and service quality metrics Schedule Management
- Lead project update meetings and executive briefings
- Navigate conflict professionally while protecting Shermco’s interests
- Develop opportunities for repeat business
- Lead cross-functional teams including technicians, engineers, and subcontractors
- Conduct structured project kickoff meetings
- Drive execution quality and minimize rework
- Ensure disciplined documentation and turnover standards
- Identify opportunities to expand Shermco’s services within strategic accounts
- Ensure pricing alignment across regions and branches
- Participate in review of large proposals to ensure strategic alignment
- Prevent uncoordinated pricing or discounting across Shermco regions
- Support capture strategies for large capital projects
- Provide clear project performance updates to senior leadership
- Present risk summaries, financial forecasts, and mitigation plans
- Participate in post-project reviews and lessons learned sessions
Skills
- * 5-10 years of program or project management experience ideally managing a national account in multiple sites
- * Experience in any of the following: electrical construction, NETA testing, electrical commissioning, engineering services, industrial field services, power systems services, electrical infrastructure, and working knowledge of medium- and low voltage electrical systems or related technical field
- * Demonstrated financial literacy and ability to interpret project financials
- * Experience managing or overseeing large programs or projects exceeding $1M
- * Proven ability to coordinate multi-site or multi-branch operations
- * Strong executive communication and stakeholder management skills
- * Strong financial acumen including budgeting, forecasting, and margin management
- * Experience interpreting contracts and managing change orders
- * Proven ability to lead large field teams and multi-disciplinary resources
- * PMP certification or formal project management training
- * Background in utility, industrial, data center, or mission-critical environments
- * Experience managing enterprise-level customer relationships
- Prior experience in the electrical industry is not required but is preferred
- * Bachelor's Degree preferred
Benefits
- Remote work
Company Overview