Note: The job is a remote job and is open to candidates in USA. Children's National Hospital is dedicated to advancing pediatric healthcare through innovative technology solutions. The IS Program Manager – Change Readiness will lead the development and operationalization of a system-wide change readiness program to enable successful clinical technology implementations, ensuring alignment with operational needs and patient safety.
Responsibilities
- Lead the end-to-end management of complex programs, including defining program scope, goals, deliverables, resources, and budget
- Develop and maintain program roadmaps, timelines, and project plans, ensuring alignment with business objectives and strategic goals
- Act as the primary point of contact for program stakeholders, providing regular updates on program status, risks, and mitigations
- Collaborate with cross-functional teams to identify requirements, allocate resources, and manage dependencies between projects and initiatives
- Implement best practices and methodologies for program management, ensuring consistent and efficient execution across the IS department
- Identify potential risks and issues within the program and develop strategies to address and mitigate them
- Provide mentorship and guidance to junior project/program managers, fostering their growth and development
- Monitor and report program metrics and KPIs, providing insights and recommendations to senior leadership
- Support the evaluation and selection of external vendors, partners, and contractors when necessary
- Collaborate with the IS leadership team to align program strategies with the overall IS roadmap and business objectives
Skills
- Bachelor's degree in Information Technology, Computer Science, Business Management, or a related field
- 5 years of proven experience as a Senior Project Manager or related role in the IT or Healthcare industry, with a successful track record of delivering complex programs
- Strong understanding of project and program management methodologies (Agile, Scrum, Waterfall, etc.) and tools (e.g., Jira, Microsoft Project, etc.)
- Excellent leadership and interpersonal skills, with the ability to lead and inspire cross-functional teams
- Exceptional communication skills, both written and verbal, with the ability to present complex technical concepts to non-technical stakeholders
- Strong analytical and problem-solving capabilities, with a keen attention to detail
- Ability to manage multiple priorities in a fast-paced and dynamic environment
- Proven experience in risk management and mitigation strategies
- Demonstrated ability to build successful working relationships with external vendors or out-sourced professional services providers
- Master's degree in Information Technology, Computer Science, Business Management, or a related field
- Experience with Healthcare IT project/program management
- Familiarity with Cerner Millennium, Epic, PeopleSoft/Fusion, and ServiceNow
- Project Management (PMP)
Benefits
- Children’s National is committed to providing a fair and competitive total rewards package to each of our employees.
- Comprehensive benefits package
- Equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law
- Drug-free work environment policy
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