Note: The job is a remote job and is open to candidates in USA. USAging is the national association representing and supporting the network of Area Agencies on Aging and advocating for the Title VI Native American Aging Programs. The Program Manager is responsible for supporting the Director in the day-to-day operations of the Dementia Friendly America initiative, which aims to help communities support individuals living with dementia and their caregivers.
Responsibilities
- Become a Dementia Friends Champion and conduct Dementia Friends Training Sessions as requested (in-person and virtual)
- Track the number of Dementia Friends monthly
- Onboard new Dementia Friends sublicense holders
- Respond to Dementia Friends inquiries
- Coordinate Dementia Friends webpage updates with web developer
- Troubleshoot issues with Dementia Friends online in coordination with web developer
- Oversee Dementia Friends Connected Communities platform page
- Coordinate bi-monthly Dementia Friends Huddles
- Track new communities and contacts
- Track and coordinate updates to online directory
- Oversee Dementia Friends Connected Communities platform page
- Serve as DFA liaison to Alliance
- Schedule and provide technology support for quarterly meetings
- Update the (MCA) Connected Communities platform page
- Troubleshoot issues with MCA curriculum and directory webpages in coordination with web developer
- With support from USAging Communications Staff and DFA Director, take the lead on the development of :
- Bi-monthly newsletter
- Monthly email blasts
- Social media posts
- LinkedIn posts
- Marketing flyers
- Conference presentations/materials
- Bi-annual thank you letters to DFA network and donors
- Schedule, draft agendas and co-facilitate:
- Monthly Office Hours
- Bi-monthly Community Convener Meetings
- Bi-monthly Dementia Friends Huddles
- Quarterly Memory Cafe Alliance Meetings
- Webinars (as scheduled)
- With support from the DFA Director and Communication Team, manage the planning, marketing and conduction of this annual event including assisting with designing, developing and implementing:
- Run-of-show
- Speaker selection/coordination
- Awards
- Marketing
- Sponsor recognition
- Registration process
- Manage Dementia Friends, DFA Community Conveners and Memory Cafe Alliance platform pages:
- Member log-in
- Trainings (as needed)
- Resource Library
- Administrator messages and updates
- Responses to messages for DFA staff
- Troubleshooting issues
- Assist with questions regarding donations
- Troubleshoot issues with donation page in coordination with web developer
- Prepare bi-annual thank you and update to donors
- Track all donors (on and offline)
- Utilize project management tools, including Excel, to organize and manage program activities
- Attend meetings, webinars and conferences as needed
- Attend USAging staff meetings (twice monthly)
- Attend and support DFA and USAging events at the summer USAging Conference (beginning in 2027)
- Prepare board reports with DFA director
- Support grant writing as needed
- Other duties as assigned
Skills
- Bachelor's degree required (Master's degree preferred) plus at least two years of relevant work experience
- Strong written and verbal communication skills with DFA network members, partners, donors, funders, sponsors and other stakeholders
- Excellent organizational skills, attention to detail and follow-through
- Ability to plan ahead, meet deadlines and balance multiple projects
- Ability to keep track of details and timelines and effectively communicate the most relevant information to supervisors/colleagues
- Excellent skills with Microsoft Office - Word, Excel and PowerPoint
- Quick thinker with demonstrated problem-solving and strong interpersonal skills
- An all-hands-on-deck attitude and a willingness to pitch in when needed
- Passion for USAging's mission of helping older adults age in place and maintain their health and independence for as long as possible
- Master's degree
- Experience with Constant Contact or other email platforms, Survey Monkey or other survey platforms, and webinar/communications broadcast platforms
- Experience with website maintenance platforms
- Experience with training and curriculum development
- Experience delivering trainings
- Experience utilizing Learning Management Systems
- Experience in dementia related work
Benefits
- Fully paid individual health, dental and vision coverage
- Retirement savings plan with a 10 percent employer contribution
- Generous vacation and sick leave
Company Overview