Note: The job is a remote job and is open to candidates in USA. eProductivity Software is a global leader in industry-specific business and production software for the packaging sector. They are seeking a Professional Services Consultant to provide professional services to their clients, which includes implementation, analysis, documentation, and training.
Responsibilities
- Develop and deliver Consulting Services around the use of eProductivity Software ERP/MIS and support applications for the packaging industry
- Develop and maintain standardized training documentation and supporting materials
- Ensure any client issues are identified quickly, forwarded to the proper resources and resolved in a timely manner to ensure key project milestones are met
- Work with eProductivity Software clients to analyze and interpret business requirements, provide customized solutions within the core product while offering industry best practices
- Provide ERP and industry-specific knowledge transfer utilizing eProductivity Software consulting methodology and documentation
- Assist Teammates with issues to ensure project objectives are being met
- Collaborate and support the Project Management team throughout client training/implementations concerning project schedule, risks, client feedback, and task items
- Must be willing to travel approximately 60%
- Other duties as assigned
- Be an Ambassador of eProductivity Software!
Skills
- Possess a Bachelor's degree in Computer Science, Packaging, Information Systems, or a related field, or equivalent experience
- Demonstrate strong organizational, communication, writing, and problem-solving skills, with a willingness to develop further
- Developing presentation skills, with the ability to communicate effectively to internal and external customers
- Familiarity with Enterprise Resource Planning (ERP) / Management Information Systems
- Basic understanding of computer operating systems
- Exposure to or foundational knowledge of relational databases is beneficial
- Ability to manage multiple tasks and priorities with guidance
- Business-level English proficiency (written and verbal) required
- 1 or more years of experience providing professional services and/or custom development of web-based software solutions, within the packaging industry preferred
- Basic understanding of client/server architecture is a plus
Benefits
- Medical Insurance with HSA & FSA options
- Life and Disability Insurance
- Dental Insurance
- Vision Insurance
- 401k with company match
- Flex Time Off
- 11 Paid Holidays & 1 Floating Holiday
- Tuition Reimbursement
- Employee Referral Program
Company Overview
Company H1B Sponsorship