Note: The job is a remote job and is open to candidates in USA. Medrio is a company that builds technology to make clinical trials faster and smarter. The Product Readiness Manager is responsible for ensuring that Medrio's products are ready for market launch and customer adoption by managing operational frameworks and coordinating cross-functional execution.
Responsibilities
- Manage operational execution of Medrio's Early Adopter Program: coordinate scheduling, maintain CRM tracking, manage sandbox provisioning, coordinate customer follow-up, and track milestone progress across all active pilots
- Maintain launch readiness frameworks and go/no-go checklists for new and rebuilt products, ensuring all cross-functional teams are prepared for each release
- Lead internal product launch evaluation programs: recruit and coordinate Medrian evaluators, aggregate and synthesize feedback, and ensure findings reach the appropriate product and engineering owners
- Coordinate cross-functional execution across Product, Engineering, Professional Services, Sales, Marketing, and Support to maintain alignment and accountability throughout each product release cycle
- Support Product Advisory Council (ePAC/iPAC) logistics and follow-up: scheduling, agenda preparation, capturing and distributing customer insights, and tracking action items to closure
- Maintain operational readiness documentation: release summaries, training material coordination, implementation guides, and support preparation materials for each new and rebuilt product
- Track key metrics related to launch readiness, early adopter program progress, and operational efficiency across the product portfolio
- Translate product release milestones into clear operational plans, including workflows, ownership, and handoff models for each cross-functional team
- Identify and surface gaps between product design and operational readiness, escalating to the Senior Director and relevant stakeholders as needed
- Continuously improve processes and frameworks to reduce friction and support scale as Medrio's product portfolio and release cadence expand
Skills
- 5+ years of relevant experience in product operations, project management, program management, or organizational readiness
- Bachelor's Degree required
- Strong ability to build and maintain operational frameworks in fast-paced, evolving environments
- Excellent organizational and project management skills with strong attention to follow-through and accountability
- Proven ability to drive cross-functional coordination without direct reporting authority
- Clear and confident communication skills, including comfort working with senior stakeholders
- Detail-oriented with high standards for process quality, documentation completeness, and stakeholder communication
- Comfortable managing multiple workstreams simultaneously in a high-velocity product environment
- Experience in SaaS or technology product environments
- Clinical trial or life sciences industry experience
Benefits
- Comprehensive healthcare: US-based employees receive medical, dental, and vision coverage, with Medrio covering 100% of employee premiums and 50% of dependent premiums.
- Retirement contributions
- Equity: Stock options so you share in what we're building.
- Generous parental leave.
- Flexible time off - including company bonus holidays during months with no public holidays.
- Stipends — A monthly mobile/internet stipend and a wellness stipend to support how you work and how you recharge.
Company Overview
Company H1B Sponsorship