Note: The job is a remote job and is open to candidates in USA. OneStudyTeam, a Reify Health company, provides a cloud-based clinical research platform that connects research sites, sponsors, and other stakeholders. The Product Operations Lead will execute product requirements, manage and refine the backlog, validate features, coordinate QA and UAT, track releases, support communications, and monitor compliance and product metrics.
Responsibilities
- Write clear business requirements, user stories, acceptance criteria, and functional specifications
- Prioritize, refine, and sequence the product backlog in close coordination with product, engineering, and business stakeholders
- Convert high-level roadmap items into smaller, practical delivery milestones and value slices
- Validate newly developed features against initial requirements and expected system behavior before release
- Review QA findings to determine whether issues are system defects, requirement gaps, or usability concerns
- Coordinate User Acceptance Testing (UAT) and consolidate feedback from business users and clients
- Track product delivery schedules, release readiness, risks, blockers, and open functional decisions
- Provide regular delivery updates and support internal or executive presentations regarding release progress and tradeoffs
- Support Go-To-Market (GTM) efforts by preparing customer facing release notes, documentation, and feature limitation communications
- Bridge communication between product, engineering, QA, customer success, operations, and leadership
- Ensure requirements and final release packages adhere to GxP compliance standards, validation protocols, and audit-readiness in a regulated healthcare software environment. Partnering with Compliance and Quality teams to drive automation to make this process as efficient as possible
- Track and summarize adoption metrics, usage statistics, and product KPIs to inform future feature prioritization
Skills
- 2–4 years of experience working in Agile software development environments as a Product Owner, Business Analyst, Data Analytics, or similar role
- Strong understanding of SQL, APIs, JSON
- LLMs are a part of your DNA, using them in support of their day to day activities is paramount
- Experience in SaaS, enterprise software, or healthcare workflow environments
- Proven capability to write structured user stories, non-functional requirements (e.g., browser/resolution support), validation rules, and acceptance criteria
- Strong organizational skills with a proven track record of managing a backlog, resolving day-to-day development blockers, and validating technical deliverables
- The ideal candidate has direct familiarity with GxP compliance guidelines and validated software environments is highly preferred
Benefits
- Remote work arrangement
Company Overview