Note: The job is a remote job and is open to candidates in USA. Elsevier is a global leader in information and analytics that supports researchers and healthcare professionals in advancing science and improving health outcomes. The Product Operations & Enablement Manager will drive operational excellence across the Global Product organization by designing scalable processes, improving portfolio visibility, and enabling effective planning, execution, and decision-making. The role also partners with Innovation and cross-functional teams to manage metrics, governance, communications, and operating cadences.
Responsibilities
- Own and optimize the product management tool stack, including roadmap practices, standards, and adoption across teams
- Standardize product development processes where an enterprise approach adds value while preserving flexibility across product contexts
- Define and report operational and enterprise metrics that show product team effectiveness and efficiency
- Partner with Innovation to implement frameworks, templates, and tools that support portfolio visibility, planning, governance, and execution
- Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities
- Create executive-ready communications that translate product and innovation work into clear business updates
- Manage operating cadences such as portfolio reviews, status reporting, risk management, decision logs, and escalation routes
- Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation
Skills
- 5+ years in product operations, product management, business operations, or a related field
- Experience designing and implementing scalable processes that improve team efficiency
- Strong analytical skills with the ability to organize and interpret quantitative and qualitative product data
- Excellent written and verbal communication skills, including stakeholder-ready narratives
- Experience managing product tools such as Aha!, Jira, Pendo, Productboard, or similar
- Ability to work cross-functionally and influence outcomes without direct authority
- Comfort with ambiguity and matrixed organizations; able to structure early-stage or fast-moving work
- Experience with AI-assisted workflows, rapid experimentation, or design thinking
Benefits
- Numerous well-being initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Company Overview
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