Note: The job is a remote job and is open to candidates in USA. GBCI Europe is a sustainability and health certification organization associated with USGBC’s mission to advance environmental performance and sustainable development. The Product Manager will drive the strategy, development, lifecycle management, and optimization of USGBC’s zero-waste products and services, primarily TRUE and related offerings, while coordinating stakeholders and supporting market positioning and go-to-market activities.
Responsibilities
- Define, manage, and advance a clear and compelling product vision and strategy
- Develop and maintain comprehensive product plans and roadmaps that span active development, maintenance, optimization, and retirement phases
- Coordinate internal and external resources to ensure execution of the product plan
- Collect, synthesize, and prioritize customer, staff, and market inputs to inform product decisions across the portfolio
- Act as a user and customer advocate, representing customer goals, pain points, and use cases
- Collaborate across departments to ensure products meet business, customer, and mission objectives
- Work with Product Owners and delivery teams on planning, prioritization, testing, release, and maintenance activities as needed
- Actively manage assigned products across their full lifecycle, including products not in active development, ensuring they remain relevant and competitive
- Monitor and analyze product data to identify opportunities to increase revenue, market impact, and customer satisfaction
- Define and monitor product goals and success measures, and regularly report on progress, risks, and performance for assigned products
- Partner with finance, sales, and other team to define pricing strategy, packaging, and revisions over time
- Identify opportunities to improve sales effectiveness through sales enablement resources, guidance, and training. Help to ensure internal teams are equipped to support products
- Drive continuous improvement and innovation across the portfolio performance product suite to respond to evolving market, regulatory, and customer needs
- Develop and maintain a deep understanding of target customer segments, including needs, pain points, motivations, and decision drivers
- Monitor and analyze market trends, policy and regulatory drivers, and competition to inform product strategy, positioning, and prioritization
- Create and maintain product management artifacts, including target customer definitions, value propositions, benefit statements, and more
- Work closely with market facing staff to inform messaging, campaigns, and go to market approaches, ensuring they accurately reflect product value for target markets
Skills
- 5-7 years of relevant product management experience
- Familiarity with USGBC and GBCI mission, internal operations, and stakeholders
- Professional experience in sustainable resource management and understanding of zero waste concepts and practices and/or knowledge of the TRUE rating system
- Bachelor's degree (required)
- Demonstrated skills with Microsoft tools and one or more project/product management systems (e.g., JIRA, Notion, ProductPlan, etc.)
- The ability to communicate complex issues effectively with peers, senior leadership, and other key stakeholders
- Ability to engage and build consensus across various levels of leaders in a matrixed organization through collaboration and influence
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Demonstrated ability to work and communicate with diverse staff
- >7 years of product or program management experience in green building, commercial real estate, zero waste, or equivalent areas (preferred)
- Advanced degree (preferred)
- LEED GA or AP accreditation or TRUE Advisor Preferred
Benefits
- 401(k) with employer matching
- Professional development reimbursement
- Healthcare plan through Cigna including medical, dental, vision, and prescription drugs, with USGBC covering 100% of the premiums and an HRA to assist employees and dependents with the in-network medical deductible
- 12 paid holidays
- 9 paid personal sick days
- 2 to 3 weeks PTO based on career level
- Operations closed for a full week between Christmas and New Year’s
- 6 weeks paid renewal leave after 7 years of continuous service
- Remote work in the USA
- A purpose-driven, inclusive culture
- Opportunities to grow your career and take ownership of meaningful work
- A chance to make a measurable impact on global sustainability efforts
Company Overview