Note: The job is a remote job and is open to candidates in USA. Gametime is a live experiences platform that helps people discover and access events across the US and Canada. The Product Manager will own the Payments & Checkout roadmap, improving checkout conversion and payment authorization while managing fraud risk, payment costs, alternative payment methods, and vendor relationships.
Responsibilities
- Checkout conversion: identify and eliminate friction across the payment flow, and run experimentation to lift completion rates
- Payment authorization rates: partner with processors and networks to reduce declines and recover failed transactions
- BNPL adoption: grow usage and expand the mix of buy-now-pay-later and alternative payment methods offered at checkout
- Fraud and risk trade-offs: balance conversion growth against fraud exposure, working with risk tooling and rules to protect margin without adding friction
- Vendor strategy: manage and evaluate payment processors, BNPL providers, and wallet partners to improve terms, performance, and total cost of acceptance
- Cost of payments: drive down the blended cost of accepting transactions as volume and AOV grow
- A roadmap tied directly to transaction growth, AOV, and payments cost efficiency
Skills
- A track record of shipping product changes that moved measurable business outcomes
- Strong cross-functional partnership skills — you'll work closely with engineering, design, and data day-to-day
- Comfort operating at whatever level you're hired into, from hands-on execution to setting multi-quarter strategy
- Experience owning payments, checkout, or fraud/risk in a consumer marketplace, fintech, or high-volume e-commerce environment
- Familiarity with the mechanics of authorization, processing, and payment routing, and how they connect to conversion and cost
- Experience managing vendor and processor relationships, including negotiating terms and evaluating new partners
- A data-driven approach — comfort working with SQL/analytics to diagnose funnel and payment performance issues
Company Overview
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