Note: The job is a remote job and is open to candidates in USA. Chili Piper is a B2B SaaS company that helps go-to-market teams convert inbound leads into qualified meetings through its Demand Conversion Platform. The Senior Product Manager will own Orchestrator end to end, defining product bets, priorities, success metrics, adoption triggers, and business outcomes while partnering with Design and Engineering to deliver coherent, practical solutions.
Responsibilities
- Own Orchestrator end to end, from market and customer evidence through adoption, iteration, and long-term business impact
- Define the first audience for every bet and protect that focus as new requests, edge cases, and opportunities emerge
- Identify the right problems to solve and turn signal detection, decisioning, and action-taking into clear product direction
- Define value, viability, priority, and success metrics, including what should trigger first adoption
- Monitor adoption and real usage after launch, then use what you learn to improve the product and shape what comes next
- Keep signal types, decision logic, and external integrations coherent, so the system stays predictable and trustworthy as it grows
- Partner with Product Design on the experience, first-use path, and product-side enablement
- Partner with the Product Engineering Lead on solutions that are technically sound and practical to deliver
- Prioritize ruthlessly and make clear calls when the problem is complex and the answer is not obvious
- Hold a high standard for quality. You do not ship things you would not want to use yourself
Skills
- • Senior-level experience managing complex B2B SaaS products, with clear ownership of a product area or major initiatives
- • Strong product judgment, with the ability to find problems worth solving and make informed tradeoffs in ambiguous environments
- • Hands-on use of AI tools in day-to-day product work, with good judgment about where AI genuinely improves a product experience
- • The ability to simplify complexity and turn customer evidence, data, and technical constraints into clear product decisions
- • Deep curiosity about users and markets, and a habit of building conviction through direct evidence
- • Comfort in technical domains and credibility with technical users and engineering partners
- • A bias toward focus and shipping narrow to learn quickly
- • Experience working closely with Engineering, Design, and cross-functional partners in a fast-moving environment
- • The drive to build products that solve real problems and get used, not just shipped
- • Experience with real-time automation, signal-based triggers, or decisioning systems
- • Experience building or owning third-party integrations, especially with CRM, Sales Engagement, or conferencing platforms
- • Experience with lead routing, distribution, or assignment logic
- • Experience with CRM or marketing automation platforms
- • Experience building enterprise-grade, data-rich SaaS products
- • Experience building or shipping with Claude or similar products
Benefits
- Work with an immensely talented global team
- Work in a business that’s run fairly and transparently
- Freedom and flexibility
- 100% distributed team working from around the world
- Autonomy and ownership
- Unlimited vacation
- Generous health, dental, and vision insurance
- Any equipment/software/tech that you need to do your job
- Annual professional development stipend of $2,000 USD
- Equity - all Pipers receive stock options
- Annual company retreat in epic locations
Company Overview