Note: The job is a remote job and is open to candidates in USA. Napster offers AI agents that collaborate with customers and employees across consumer and enterprise experiences. The Product Manager will lead the Napster App squad, own its roadmap and launches, improve partner distribution, define product metrics, and make the AI crew experience intuitive and indispensable.
Responsibilities
- Own the roadmap. The launch lineup is three crews: music, productivity (finance and wellbeing), and tutors. You set the order of what comes after, make the trade-offs, and ship
- Make partner distribution work. Not everyone finds the app through a store search. You own the journey for people who arrive through a partner: activation, onboarding, trial and entitlement flows, billing, localization, and per-market store presence. You translate partner requirements into a product plan without forking the product
- Run the crews as a product. Each crew is a set of agents with a defined job. You set the quality bar for what a crew must do on day one, work with the agent managers who own each agent, and decide when a crew is ready to ship
- Define and track what matters. Activation and trial conversion by channel and market. Agents used per user per week. Return sessions. Creation rates. Retention by cohort. Free-to-paid conversion. You define the metrics, instrument them, and hold the team to them
- Design for sharing. The artifact people share isn't always the one you'd expect. Sometimes it's the cover art with their face on it rather than the song. The song gets saved; the cover gets posted. You design for the moments that drive organic growth, not the moments that look important on a roadmap slide
- Own the launch playbook. Store listings, screenshots, release notes, partner-facing assets, and the sequence that gets each market live, so every surface a partner's customer checks tells the same story
Skills
- Location: Anywhere in US (CST, EST) or UK
- You've owned a paid consumer subscription on mobile
- Acquisition, trial, conversion, churn, and the pricing and packaging decisions behind them
- Five or more years in product, at least two on iOS or Android; if you have three and have shipped more than people with ten, we want to talk
- You've shipped working products to real users with Claude Code, Cursor, or similar
- You understand foundation models, real-time voice, video synthesis, and agent orchestration as trade-offs you make weekly, and you can hold a real conversation with engineers about APIs, streaming architectures, and model orchestration
- You've shipped where there was no playbook
- You wrote it while executing, decided with 60% of the information, and drove direction through influence rather than org-chart authority
- AI-native consumer products (beyond adding an AI feature to an existing app)
- Distribution through carriers, OEMs, banks, or other bundled-subscription partners
- Music tech, creator tools, or social platforms
- A product pivot where the existing user base was attached to the old thing
Benefits
- Flexible vacation time with 10 company holidays
- Robust medical, dental, and vision plans for you and your dependents
- Disability insurance
- Life insurance
- FSA benefits
- Access to Teladoc
- An Employee Assistance Program (EAP)
- Paid parental leave
- Ability to contribute pretax earnings to the company's 401(k) Plan
- Equity opportunities
- Distributed, global team
Company Overview
Company H1B Sponsorship