Note: The job is a remote job and is open to candidates in USA. AltruSync Talent is focused on delivering an exceptional wine and spirits shopping experience. They are seeking a data-driven Product Manager to lead high-impact initiatives and enhance customer experience on their eCommerce platform.
Responsibilities
- Lead projects such as a checkout redesign, Apple Pay integration, and a major site search & navigation revamp
- Deeply understand users pain points and advocate for elegant, pragmatic solutions
- Over time, gain a deep, working knowledge of every part of our platform customer- and staff-facing alike to anticipate edge cases and improve planning
- Gather, organize, and distill information from across the company for complex projects. Partner with engineers and stakeholders to strike the right balance between usability, implementation speed, and technical constraints always aiming for the best outcome, not perfect theoretical solutions
- Proactively field, triage, and prioritize questions, bugs, enhancement requests, and feature ideas from both staff and customers. Make sure the most critical issues and the biggest opportunities always rise to the top
- Use SQL for data validation and analytics. Own documentation, testing, and helping ensure that what we build is both correct and valuable
- Communicate roadmaps and updates with clarity. Balance priorities between engineering, business, and customer support
- Comfortably shift gears between multiple initiatives never dropping a ball
Skills
- Proven PM chops (4+ years in product or a similar role)
- Customer-obsessed and relentlessly resourceful
- Data-driven decision-maker who is confident in SQL and Google Analytics (or a similar analytics tool) for validation and analysis
- Clear, concise communicator (verbal & written)
- Strong organizational skill-sable to manage several projects at once
- Experience with stakeholder management in a fast-paced environment
- Comfortable with iterative, experimentation-driven product development
- Based in California (remote-first), with ability for occasional travel to SF/LA/Redwood City
- Hands-on eCommerce or retail experience
- Familiarity with Google Analytics and Jira
- UI/UX design experience (an interest at minimum) able to contribute to usability discussions and make design recommendations
- Exposure to Stripe or similar payment integrations
Benefits
- Remote (California-based required; ideally Bay Area or LA)
- Occasional travel to SF/LA/Redwood City offices
- High-impact role with real ownership
- Fast-moving, collaborative, and low-drama team
- Chance to shape how customers shop for wine & spirits online
Company Overview