Note: The job is a remote job and is open to candidates in USA. Smartsheet is a company that helps teams manage work seamlessly and scale solutions smarter, including through AI agents. The Product Manager II will own product experiences and features end-to-end, define customer-focused strategies, make release decisions, guide experimentation, and collaborate with cross-functional teams to deliver high-quality user experiences.
Responsibilities
- Own a set of features end-to-end — defining and shipping them against clear success criteria
- Define a set of features/experiences based on customer needs, market trends, and business outcomes
- Make the feature-level release calls (ship, block, or defer) and own quality and readiness for what you ship, including AI behavior where it's involved
- Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
- Partner with research, product design, data science and analytics teams to validate hypotheses
- Communicate strategy, product insights, winning and losing experimentation, etc. to a wide audience
Skills
- A technical degree, or equivalent experience working closely with engineers to make product decisions on behalf of customers
- Two or more years of product management experience, ideally building tools that people use every day
- A data-informed mindset: you define and track feature metrics, dig into the "why" behind them, and separate real customer value from hype
- Experience partnering closely with engineering, design, user research and marketing teams working on agile development and frequent product releases
- Experience working directly with customers to gather insights and inform your perspective
- Success delivering delightful user experiences on high-scale platforms that drive real business outcomes
- High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit
- Excellent written and verbal communication skills
- Comfortable using AI tools (e.g., Claude, Lovable, Cursor, or similar) to accelerate work, with a curious and experimental mindset toward emerging capabilities. But also able to think critically about where AI adds value vs. where human judgment is essential
- Genuinely curious about how people and organizations work
- Energized by ambiguous, fast-moving problems — AI is rewriting a lot of them
- At home diving deep into complex domains—and passionate about product management
Benefits
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Company Overview
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