Note: The job is a remote job and is open to candidates in USA. NinjaOne is hiring a Product Manager to shape endpoint management and security capabilities that help customers identify, prioritize, and remediate risk across managed endpoints. The role contributes to product vision and roadmaps, works with cross-functional teams to deliver features, and uses customer insights to improve the product.
Responsibilities
- Help define and evolve the vision for NinjaOne’s endpoint management and security capabilities, ensuring we continue to lead the market in functionality, usability, innovation and flexibility
- Contribute to and own key parts of the endpoint management and security roadmap. Evaluate opportunities, set priorities, and make trade-offs that deliver the most value to customers and the business
- Drive product direction for features to identify security gaps, and remediate or protect against them
- Work closely with engineering, design, support, and other stakeholders to bring new capabilities from concept to delivery, ensuring features are well-defined, usable, and solve real customer problems
- Engage with customers, MSPs, and internal teams to understand how endpoint management and security features are used in practice. Translate those insights into product improvements and new capabilities
- Write clear product requirements, define workflows and edge cases, and ensure features are delivered to a high standard. Iterate based on feedback and usage data
- Ensure capabilities work cohesively across NinjaOne and enable other product areas to build on top of them effectively
- Other duties as needed
Skills
- 5+ years of experience in IT/security or technical roles such as managing or working in an IT helpdesk, at an MSP, or in an internal IT/security team
- 2+ years of Strong Product Management experience, ideally with B2B SaaS or IT management products
- Solid background in operating systems or system administration, such as:
- Windows, macOS, or Linux administration
- Endpoint management, device configuration, automation, or scripting
- Experience in MSP, internal IT, or infrastructure-focused roles
- Deep understanding of how IT teams manage endpoints in real-world environments
- Comfortable working closely with engineers and understanding technical concepts without needing to write production code
- Proven ability to take product features from idea to delivery and iterate based on customer feedback
- Strong written and verbal communication skills
- Data-informed decision maker who balances customer needs, product quality, and business priorities
- Able to influence and align stakeholders without formal authority
- This position is NOT eligible for Visa sponsorship
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred
- Experience working in a collaborative, multi-PM environment is a plus
Benefits
- Full-time work that is hybrid remote
- Medical, dental, and vision insurance
- 401(k) plan
- Unlimited PTO
- Opportunity for growth and advancement
- Life insurance coverage
Company Overview